Hotel Management and Operations
Edition: 5th 2011
List price: $120.95
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Description: Hotel Management and Operations, Fifth Edition provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced theory played out in practical problems. Multidimensional case studies are a notable feature, with complex management problems portrayed from multiple viewpoints; ldquo;As I See Itrdquo; and ldquo;Day in the Liferdquo; commentaries from new managers provide further real-world perspective. Covering the latest issues affecting the industry, this text gives students and professionals an up-to-date, dynamic learning resource.
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All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.
List price: $120.95
Copyright year: 2011
Publisher: John Wiley & Sons, Incorporated
Publication date: 1/12/2010
Size: 7.50" wide x 9.25" long x 1.25" tall
Erika Rummel is a professor emerita in the Department of History at Wilfrid Laurier University and an adjunct professor at Emmanuel College, University of Toronto.
|General Managers: A View at the Top|
|Operations: Housekeeping, Engineering and Security|
|Food and Beverage Division|
|Marketing and Associated Activities|
|Financial Control and Information Management|
|Human Resources Policy Management|