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Prevention Philosophy | |
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The Future Hospitality Manager and the Legal Environment | |
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The Hospitality Manager and Legal Management | |
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Preventative Legal Management | |
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Legally Managing At Work: Applying the Stem Process in Hospitality Management | |
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Ethics and the Law | |
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What Would You Do? | |
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The Hospitality Industry in Court | |
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What Did You Learn In This Chapter? | |
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Rapid Review | |
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Team Activity | |
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Government Agencies That Impact the Hospitality Industry | |
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Federal Regulatory and Administrative Agencies | |
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State Regulatory and Administrative Agencies | |
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Local Regulatory and Administrative Agencies | |
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Regulatory Interaction and Oversight Impacting Travel and Tourism | |
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Managing Conflicting Regulations | |
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Responding To an Inquiry | |
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Legally Managing At Work: Recommended Steps for Responding To Inquiries and Complaints by Government Agencies | |
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Monitoring Regulatory Change | |
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International Snapshot: Immigration | |
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What Would You Do? | |
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The Hospitality Industry in Court | |
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What Did You Learn In This Chapter? | |
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Rapid Review | |
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Team Activity | |
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Hospitality Business Structures | |
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The Importance of Business Structure | |
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Common Hospitality Organizational Structures | |
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Common Hospitality Operating Structures | |
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The Agency Relationship | |
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International Snapshot: What Would You Do? | |
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The Hospitality Industry in Court | |
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What Did You Learn In This Chapter? | |
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Rapid Review | |
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Team Activity | |
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Business Contracts | |
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Introduction to Contracts | |
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The Uniform Commercial Code (UCC) | |
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Legally Managing At Work: Reducing No-Show Reservations | |
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Preventative Legal Management and Contracts | |
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International Snapshot: International Contracts | |
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What Would You Do? | |
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| |
The Hospitality Industry in Court | |
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What Did You Learn In This Chapter? | |
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Rapid Review | |
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Team Activity | |
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Significant Hospitality Contracts | |
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Specific Contract Clauses | |
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Franchise Contracts | |
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Management Contracts | |
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Conference Services Contracts | |
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International Snapshot: A Comparison Of Franchise Disclosure Requirements Under Untied States Law And International Law | |
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What Would You Do? | |
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The Hospitality Industry in Court | |
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What Did You Learn In This Chapter? | |
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| |
Rapid Review | |
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Team Activity | |
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Legally Managing Property | |
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Introduction to Property | |
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Purchasing Property | |
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Financing the Purchase of Property | |
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Leasing Property | |
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Legally Managing At Work: Legal Considerations of Buying Versus Leasing | |
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Respecting Intellectual Property Rights | |
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International Snapshot: U.S. Hotel Companies Seeking Trademark Protection May Now File In The U.S. For Protection Abroad | |
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What Would You Do? | |
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| |
The Hospitality Industry in Court | |
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What Did You Learn In This Chapter? | |
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Rapid Review | |
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Team Activity | |
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Legally Selecting Employees | |
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Employee Selection | |
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Discrimination in the Selection Process | |
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Legally Managing At Work: Accommodating Disabled Employees | |
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Verification of Eligibility to Work | |
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The Employment Relationship | |
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International Snapshot: Canadian Employment Laws | |
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What Would You Do? | |
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| |
The Hospitality Industry in Court | |
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| |
What Did You Learn In This Chapter? | |
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| |
Rapid Review | |
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| |
Team Activity | |
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Legally Managing Employees | |
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Employment Relationships | |
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Workplace Discrimination and Sexual Harassment | |
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| |
Family and Medical Leave Act | |
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Compensation | |
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Legally Managing At Work: Calculating Overtime Pay For Tipped Employees | |
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Managing Employee Performan | |