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| Preface | |
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| Acknowledgements | |
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| The Meaning of Culture | |
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| The undertow of culture | |
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| Converging cultures? | |
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| Culture as a source of competitive advantage/disadvantage | |
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| Recognizing culture | |
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| Discovering cultural advantage | |
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| Notes | |
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| Exploring culture | |
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| The search for meaning | |
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| Artifacts and behavior | |
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| Beliefs and values | |
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| Basic assumptions | |
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| Interpreting patterns of culture | |
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| Notes | |
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| Interacting spheres of culture | |
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| Cultural spheres of influence | |
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| Creating competitive advantage: interacting spheres | |
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| Notes | |
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| Culture and Management Practice | |
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| Culture and organization | |
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| Different schools, different cultures | |
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| Culture and structure | |
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| Culture and processes | |
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| Transferability of best practice? Alternative approaches | |
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| Notes | |
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| Culture and strategy | |
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| The cultural roots of strategy | |
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| Cultural models of strategy | |
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| The tale of two banks | |
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| Interaction effects | |
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| Strategic implications of culture | |
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| Internationalization - the role of national culture | |
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| Notes | |
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| Culture and human resource management | |
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| The cultural meaning of HRM | |
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| Choosing from the HR menu | |
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| Making HRM meaningful across cultures | |
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| Questions to ask | |
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| Notes | |
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| Managing Cultural Differences | |
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| The 'international' manager | |
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| Lessons from abroad | |
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| Competencies for managing internationally | |
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| Developing cultural competencies | |
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| Personal strategies for managing across cultures | |
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| Suggestions for managing differences | |
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| Notes | |
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| The 'multicultural' team | |
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| Why multicultural teams? | |
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| Task strategies | |
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| Process strategies | |
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| Reweaving differences: Joseph's coat | |
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| Suggestions for managers | |
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| Questions to ask | |
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| Virtual teams | |
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| Notes | |
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| The 'global' organization | |
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| Strategies for managing cultural differences | |
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| Ignoring cultural differences: business is business | |
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| Minimizing cultural differences | |
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| Utilizing differences: going global? | |
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| Less global than we thought | |
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| Creating culturally strategic alliances | |
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| Gaining competitive advantage from cultural differences | |
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| Suggestions for managing cultural diversity | |
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| Questions to ask | |
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| Notes | |
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| Citizens of the world: business ethics and social responsibility | |
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| Taking care of business | |
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| Why firms exist | |
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| Making economic versus moral sense | |
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| The globalization imperative | |
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| Are ethics culture-free? | |
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| Strategies for managing ethical dilemmas | |
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| Global citizens: the role of managers and companies | |
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| Towards a global civilization | |
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| Notes | |
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| Index | |