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| Preface and Acknowledgments | |
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| Introduction: Social, Ethical, and Professional Issues in Computing | |
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| Our Computerized Society | |
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| Some New Social Problems Created by Computers | |
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| Ethical Dilemmas for Computer Users | |
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| How Ethical Theory Can Help | |
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| Ethics and the Computer Professional | |
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| The Responsibility of Computing Educators | |
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| Computer Crime | |
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| The Rise of the High-Tech Heist | |
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| Is Reported Crime the Tip of an Iceberg? | |
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| Targets of the Computer Criminal | |
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| Who Are the Computer Criminals and Why Do They Do It? | |
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| Improving Computer Security | |
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| Fighting Crime with Computers | |
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| Software Theft | |
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| The Problem of Software Piracy | |
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| Revenge of the Nerds? Intellectual Property Rights and the Law | |
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| It Looks and Feels Like the Law Is a Mess | |
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| Software Piracy and Industry Progress | |
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| Busting the Pirates | |
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| Hacking and Viruses | |
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| What Is Hacking? | |
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| Why Do Hackers Hack? | |
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| Hackers: Criminals or Modern Robin Hoods? | |
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| The Hacker Crackdown | |
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| The Virus Invasion | |
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| Ethical Issues Arising from Hacking | |
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| Unreliable Computers | |
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| Many Information Systems Are Failures | |
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| When a Crash Really Can Be a Crash | |
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| Banking Blunders | |
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| More Great Software Disasters | |
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| Why Are Complex Systems So Unreliable? | |
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| What Are Computer Scientists Doing about It? | |
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| The Invasion of Privacy | |
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| Database Disasters | |
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| The Information Mosaic | |
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| The Number of the Beast: Calling Number Identification | |
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| Privacy Legislation | |
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| The National Security Agency: Big Brother Is Watching You | |
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| Surveillance Societies | |
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| Just When You Thought No One Was Listening | |
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| Privacy and the Instrumentalism of Efficiency | |
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| Artificial Intelligence and Expert Systems | |
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| What Is Artificial Intelligence? | |
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| What Is Intelligence? | |
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| Expert Systems | |
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| Legal Problems | |
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| Newer Developments | |
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| Ethical Issues: Is AI A Proper Goal? | |
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| Conclusion: The Limits of Hype | |
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| Computerizing the Workplace | |
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| Where Will the Jobs Come From? Computers and the Quantity of Work | |
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| What Kind of Jobs? Computers and the Quality of Work | |
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| The Dangers of the Techno-Fix: Stress in the Modern Workplace | |
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| Health and Safety Issues: Video Display Terminals and the Repetitive Strain Injury Debate | |
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| The Productivity Paradox: Improving the Payoff from Information Technology | |
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| Hypothetical Scenarios for Classroom Discussion | |
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| Appendix A: ACM Code of Ethics and Professional Conduct | |
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| Appendix B: Computing Curricula 1991: A Summary of the ACM/IEEE-CS Joint Curriculum Task Force Report | |
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| Notes | |
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| Index | |