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| Preface | |
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| Group Dynamics | |
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| Basic Concepts to Be Covered in This Chapter | |
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| Group Dynamics and Me | |
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| What Is a Group? | |
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| The Importance of Groups | |
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| Group Structure | |
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| Creating Productive Groups | |
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| How to Create an Effective Group | |
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| The Development of Groups Over Time | |
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| The Field of Group Dynamics | |
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| The Nature of This Book and How to Use It | |
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| Summary | |
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| Experiential Learning | |
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| Basic Concepts to Be Covered in This Chapter | |
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| Procedural Learning | |
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| Action Theories | |
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| Gaining Expertise Through Experiential Learning | |
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| Experiential Learning and Motivation | |
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| Learning Group Skills | |
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| Role Playing | |
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| Learning How to Be a Participant Observer | |
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| Conducting Skill-Training Exercises | |
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| Ethics of Experiential Learning | |
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| Summary | |
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| Group Goals, Social Interdependence, and Trust | |
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| Basic Concepts to Be Covered in This Chapter | |
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| Introduction | |
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| What Is a Goal? | |
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| START Goals | |
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| Clarity of Goals | |
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| Operational Goals | |
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| Group Goals and Level of Aspiration | |
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| Dealing with Hidden Agendas | |
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| Helping Groups Set Effective Goals | |
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| Group Goals and Social Interdependence Among Members | |
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| Outcomes of Social Interdependence | |
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| Effort to Achieve and Produce | |
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| Reciprocal Relationships Among the Three Outcomes | |
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| Mediating Variables: The Basic Elements of Cooperation | |
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| The Stability of Cooperation | |
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| Goal Structures and the Allocation of Benefits Among Group Members | |
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| Mixed-Motive Situations | |
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| Developing and Maintaining Trust | |
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| Summary | |
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| Communication Within Groups | |
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| Basic Concepts to Be Covered in This Chapter | |
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| Introduction and Definitions | |
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| Group Communication | |
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| Sending and Receiving Messages | |
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| Communication in a Problem-Solving Group | |
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| Interaction Analysis | |
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| Communication Networks | |
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| Communication Patterns in an Authority Hierarchy | |
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| Influences on Effectiveness of Group Communication | |
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| Effects of Cooperation and Competition on Communication | |
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| Physical Influences on Communication | |
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| Seating Arrangements | |
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| Humor | |
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| Summary | |
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| Leadership | |
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| Basic Concepts to Be Covered in This Chapter | |
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| What Is Leadership? | |
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| Trait Theories of Leadership | |
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| Leadership Styles | |
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| Influence Theory of Leadership | |
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| Role Position/Group Structure Approach to Leadership | |
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| Situational Theories of Leadership | |
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| Organizational Leadership | |
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| What If You Do Not Want to Be a Leader? | |
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| Summary | |
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| Using Power | |
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| Basic Concepts to Be Covered in This Chapter | |
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| Introduction | |
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| What Is Power? | |
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| The Dynamic Interdependence View of Power | |
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| Mobilizing Power to Achieve Goals | |
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| The Trait Factor Approach to Power | |
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| The Bases of Power | |
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| Conflict Model of Social Influence | |
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| Power and Problem Solving | |
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| Unequal Power | |
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| Group Norms: Indirect Power | |
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| The Group Mind | |
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| Individual Versus Relationship Perspectives | |
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| Summary | |
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| Decision Making | |
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| Basic Concepts to Be Covered in This Chapter | |
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| Making Effective Decisions | |
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| Individual Versus Group Decision Making | |
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| Methods of Decision Making | |
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| Factors Enhancing Group Decision Making | |
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| Factors Hindering Group Decision Making | |
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| Considered and Thoughtful Decision Making | |
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| Problems with Theorizing on Decision Making | |
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| Summary | |
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| Controversy and Creativity | |
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| Basic Concepts to Be Covered in This Chapter | |
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| Controversy and | |