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Preface | |
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Helping: What Does It Mean? | |
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What Is Your View of Helping? | |
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The Helping Process | |
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Facilitating Helpee Growth | |
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Responsibility | |
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Helping by Agreement | |
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Meeting Helpee Needs | |
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Seeking Wellness and Optimal Performance | |
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Motives: To Be or Not to Be a Helper | |
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Science and Art of Helping | |
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Effectiveness of Helping | |
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Professionals and Paraprofessionals | |
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Community Helping | |
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Peer and Cross-Age Helping | |
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Self-Help Groups | |
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Helping Is Learning Self-Help Coping Skills | |
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Helping Skills Model for Understanding, Support, and Action | |
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Suggestions for Further Study | |
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Characteristics of Helpers | |
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Why Is Helping Effective in Assisting People to Grow? | |
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Levels and Styles of Functioning | |
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The Helper Personality | |
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A Concluding Statement | |
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Suggestions for Further Study | |
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The Helping Process | |
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Relationship | |
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The Helping Process as Experienced | |
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Stages in the Helping Process | |
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A Process Dilemma | |
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Suggestions for Further Study | |
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Helping Skills for Understanding | |
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Rationale for Skills Training | |
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Listening | |
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Leading | |
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Reflecting | |
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Challenging | |
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Interpreting | |
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Informing | |
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Summarizing | |
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Suggestions for Further Study | |
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Helping Skills for Loss and Crisis | |
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Human Conditions of Concern | |
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Definitions of Terms | |
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Strategies for Helping in Crises | |
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Skills for Support and Crisis Management | |
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Suggestions for Further Study | |
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Helping Skills for Positive Action and Behavior Change | |
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The Action Approach to Helping | |
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Problems and Goals | |
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Problem Solving, Decision Making, and Planning | |
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Behavior Changing | |
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Suggestions for Further Study | |
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Ethical Issues in Helping Relationships | |
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What Are Ethics? | |
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Helper Self-Care | |
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Ethics and Interpersonal Relationships | |
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Helper Competence and Limitations | |
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Emergency/Crisis Response | |
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Suggestions for Further Study | |
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Websites | |
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Thinking about the Helping Process | |
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Theory as a Guide | |
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A Personal Theory of Helpfulness | |
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General Theories of the Helping Process | |
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Social Issues | |
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Tying Theory to the Practice of Helping Skills | |
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When Helpees Do Not Change | |
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Helping through Groups | |
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Personal Epilogue | |
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Suggestions for Further Study | |
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Bibliography | |
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Index | |