Groups in Process An Introduction to Small Group Communication

ISBN-10: 0205328504

ISBN-13: 9780205328505

Edition: 6th 2001 (Revised)

Authors: Larry L. Barker, Kathy J. Wahlers, Kittie W. Watson

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Description:

Practical and concise, this text offers students specific techniques to make small group interactions more effective and efficient. Groups in Process continues to balance traditional and progressive approaches to teaching small group communication, drawing together the best of current research and thought on leadership, problem solving, and conflict management. Thorough and up-to-date, this text serves as a bridge between discussion-based texts and newer, interpersonal perspectives. Its straightforward presentation translates theory into practice with a plenitude of real-world examples.
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Book details

List price: $163.40
Edition: 6th
Copyright year: 2001
Publisher: Allyn & Bacon, Incorporated
Publication date: 12/18/2000
Binding: Paperback
Pages: 246
Size: 6.00" wide x 9.25" long x 0.50" tall
Weight: 0.836
Language: English

Preface
Introduction
Levels of Communication
Small Group Communication Defined
Group Size
Face-to-Face Interaction
Time Period
Leadership
Shared Characteristic
Common Purpose
An Overview of Efficiency and Other Considerations in the Small Group
Performance
Time
Other Considerations
Groups as Process
A Systems Approach to Small Group Communication
Groups in Process
Fundamental System Concepts
Definition of a System
Closed and Open Systems
Small Groups as Open Systems
Interdependence
Hierarchy
Self-Regulation and Control
Interchange with Environment
Balance
Equifinality
Small Group Systems at Work
Small Group Communication System Perspectives
Interact System Model
Field Theory
Theory of Syntality
Goals and Roles in Small Groups
An Overview of Goals and Tasks in Small Groups
A General Definition of Goal
Relationship of Goals and Tasks
Personal Goals
Relationship between Personal Goals and Group Goals
Two General Types of Group Goals
Achievement Goals
Group Maintenance Goals
Relationship between Achievement Goals and Group Maintenance Goals
Roles in Small Groups
General Roles
Role Problems
Role Status, Power, and Influence
Communicating Effectively in the Small Group
Discussion Attitude
Attitude toward the Problem
Attitude toward Self
Attitude toward Other Participants
Defensive and Supportive Communication
Evaluation versus Description
Control versus Problem Orientation
Certainty versus Provisionalism
Asking Questions
Group Cohesiveness
Consequences of Group Cohesiveness
Communication Networks
Types of Communication Networks
Reasons Groups Become Structured
Effects of Structure
Suggestions for Communicating Effectively in the Small Group
Listening and Feedback in Small Groups
Listening and the Small Group
Differences between Listening in Small Groups and Listening in Dyads
Listener Responsibilities
Listening Intrapersonally
Types of Listening
Listening Pitfalls
Additional Suggestions for Effective Listening in the Small Group
Feedback
Verbal and Nonverbal Feedback Combined
Feedback and Response in the Small Group
Specific Response Patterns
Ineffective Feedback Responses
Effective Feedback Responses
Using Listening and Feedback to Reduce Group Conflict
Three Listening Strategies
Methods of Improving Feedback Effectiveness
Problem Solving
Sources of Problems
Some Definitions
Types of Problems
Problems of Fact or Perception
Problems of Attitude, Feeling, or Value
Problems of Policy or Behavior
Evidence and Reasoning: Essentials for Problem Solving
Evidence
Reasoning
A Systematic Approach to Problem Solving
Define the Problem
Limit the Problem
Analyze the Problem
Establish Criteria
Suggest Possible Solutions
Evaluate the Solutions in Light of the Criteria
Implement the Solution(s)
Evaluate the Success of the Solution
Sources of Information for Problem-Solving Discussions
Brainstorming: Creative Solution Getting
A Note of Caution
Nonverbal Communication in the Small Group
Physical Behavior
Facial Expression
Eye Contact
Body Movements
Touching
Physical Appearance
Clothing and Stereotypes
Personal Appearance and Projected Self-Concepts
Vocal Behavior
Vocal Contradictions
Vocal Qualities
Silent Messages
Territory and Personal Space
Environmental Variables Affecting Group Discussion
Group Size
Attractiveness of the Surroundings
Physical Arrangement
Leadership in Small Groups
Approaches to Defining Leadership
Leadership Traits
Leadership Styles
Situational Approach
Leadership Functions
Communication-Competency Approach
Definition of Leadership
Leadership Competencies
Task Competencies
Relational Competencies
Complexity of Leadership
Teambuilding
Conflict Management and Resolution in Small Groups
Types and Values of Conflict
Types of Conflict
Some Advantages of Conflict
Groupthink
Decision Making and Conflict Management
Methods of Decision Making
Conflict Management
Special Forms and Techniques for Small Group Communication
Selected Public Discussions
The Forum
The Panel
The Colloquium
The Symposium
Selected Private Discussions
Quality Circles
Self-Directed and Natural Work Teams
Media-Assisted Groups
Therapy Groups and Self-Help Groups
Small Group Communication Strategies
The Buzz Session (Phillips 66)
Role Playing
Listening Teams
Nominal Group Technique
Brainstorming
Planning and Conducting Meetings
Types of Meetings
Planning the Meeting
Conducting the Meeting
Responsibilities of Planners/Leaders
Delivery in Formal Group Settings
Evaluating the Meeting
Glossary
Index
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