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| Foreword | |
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| Preface | |
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| The News About Democracy: Information Crisis in American Politics | |
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| The Economic Collapse of the News Business | |
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| Who Needs Journalists with Facebook, YouTube, and Twitter? | |
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| Who Follows the News? | |
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| Scare Them and They May Pay Attention: Communicating with Elusive Audiences | |
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| Governing with the News | |
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| How the News Went to War in Iraq | |
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| What About Evidence? An Uncomfortable Truth About Journalism | |
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| A Definition of News | |
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| Gatekeeping: Who and What Make the News | |
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| Politicians, Press, and the People | |
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| The First Amendment: Why Free Speech Does Not Guarantee Good Information | |
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| The Fragile Link Between News and Democracy | |
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| Notes | |
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| News Stories: Four Information Biases That Matter | |
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| Putting Journalistic Bias in Perspective | |
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| What's Wrong with a Partisan Press? | |
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| A Different Kind of Bias | |
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| Four Information Biases That Matter: An Overview | |
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| Four Information Biases in the News: An In-Depth Look | |
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| Bias as Part of the Political Information System | |
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| News Bias and Discouraged Citizens | |
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| Reform Anyone? | |
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| Notes | |
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| Citizens and the News: Public Opinion and Information Processing | |
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| News and the Battle for Public Opinion | |
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| Reaching Inattentive Publics | |
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| Selling the Iraq War | |
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| News and Public Opinion: The Citizen's Dilemma | |
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| Processing the News | |
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| Entertainment and Other Reasons People Follow the News | |
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| Citizens, Information, and Politics | |
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| Notes | |
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| How Politicians Make the News | |
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| The Politics of Illusion | |
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| The Sources of Political News | |
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| News Images as Strategic Political Communication | |
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| The Goals of Strategic Political Communication | |
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| Symbolic Politics and Strategic Communication | |
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| News Management: The Basics | |
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| News Management Styles and the Modern Presidency | |
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| Press Relations: Feeding the Beast | |
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| Government and the Politics of Newsmaking | |
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| Notes | |
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| How Journalists Report the News | |
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| How Spin Works | |
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| Work Routines and Professional Norms | |
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| Explaining Differences in the Quality of Reporting | |
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| How Routine Reporting Practices Contribute to News Bias | |
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| Reporters and Officials: Cooperation and Control | |
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| Reporters as Members of News Organizations: Pressures to Standardize | |
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| Reporters as a Pack: Pressures to Agree | |
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| The Paradox of Organizational Routines | |
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| When Journalism Works | |
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| Democracy With or Without Citizens? | |
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| Notes | |
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| Inside the Profession: Objectivity and the Political Authority Bias | |
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| Journalists and Their Profession | |
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| The Paradox of Objective Reporting | |
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| Defining Objectivity: Fairness, Balance, and Truth | |
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| The Curious Origins of Objective Journalism | |
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| Professional Journalism in Practice | |
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| Objectivity Reconsidered | |
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| Notes | |
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| The Political Economy of News and the End of a Journalism Era | |
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| The News Business in Freefall | |
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| The Loss of News as a Public Good | |
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| How We Got Here: Profits vs. the Public Interest | |
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| Replacing Quality News with Infotainment | |
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| The Economic Transformation of the American Media | |
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| Corporate Profit Logic and News Content | |
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| The Political Economy of News | |
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| Effects of Media Concentration: Why Government Deregulation Was Bad for Public Information | |
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| News on the Internet: Perfecting the Commercialization of Information | |
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| Technology, Economics, and Social Change | |
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| Notes | |
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| All the News That Fits Democracy: Solutions for Citizens, Politicians, and Journalists | |
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| Media Convergence and the Loss of Gatekeeping | |
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| The Isolated Citizen | |
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| The Deliberative Citizen | |
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| Personalized Information and the Future of Democracy | |
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| Whither the Public Sphere? | |
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| Three American Myths About Public Information | |
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| News and Power in America: Ideal vs. Reality | |
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| Why the Myth of a Free Press Persists | |
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| Proposals for Citizens, Journalists, and Politicians | |
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| The Promise and Peril of Virtual Democracy | |
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| Balancing Democracy and Corporate Social Responsibility: A Place to Start | |
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| Notes | |
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| Index | |