Arlie Russell Hochschild, a professor of sociology at the University of California, Berkeley, is the author of two New York Times Notable Books of the Year, THE SECOND SHIFT and THE MANAGED HEART. She has received numerous awards, including a Guggenheim Fellowship and a research grant from the National Institute of Mental Health. Her articles have appeared in Harper's, Mother Jones, and Psychology Today, among others. She lives in San Francisco with her husband, the writer Adam Hochschild.