Life Beyond the Line A Front-of-the-House Companion for Culinarians

ISBN-10: 0139075852

ISBN-13: 9780139075858

Edition: 2001

Authors: Noel C. Cullen

List price: $139.60
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Book details

List price: $139.60
Copyright year: 2001
Publisher: Prentice Hall PTR
Publication date: 10/26/2000
Binding: Paperback
Pages: 341
Size: 7.50" wide x 9.75" long x 1.00" tall
Weight: 1.188
Language: English

The Imperative Of Customer Service
Chefs and the Future
The Legacy of Service
Methods of Table Service
Tableside Service and Buffets
Guest Relations and "People" Skill Techniques
Suggestive Selling and Merchandising
Legal Issues and Dining Room Service
Fundamentals Of Wine: Production
Wine-Making and the Major Varietals
Major Wine-Producing Countries
Wine and the United States
Tasting, Evaluating, Appreciating, and Cooking with Wine
Wines Styles, Highly Rated Wines of the World and Quality Controls
The Service of Wine and the Wine List
Bar Service And Mixology
Liqueurs and Aperitifs
Beers, Ales and Stout
Distilled Liquors
Intervention Procedures for Alcohol Service
Licensing and Legal Issues Surrounding Alcohol
Bar Theft and Special Problems
Alcohol and Its Effect on the Body
Toward Teamwork
Issues of Sanitation
Quality Management, Diversity, and Respect
The Dynamics of Leadership
Teamwork: Putting It All Together
About Wines
Glossary of Terms
International Coffees and Tableside Preparations
Cocktail Recipes
Napkin Folds
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