| |
| |
Foreword | |
| |
| |
Introduction | |
| |
| |
Walk Your Talk | |
| |
| |
Get Your Work Noticed | |
| |
| |
Never Stand Still | |
| |
| |
Volunteer Carefully | |
| |
| |
Carve Out a Niche for Yourself | |
| |
| |
Under Promise and Over Deliver | |
| |
| |
Learn to Ask Why | |
| |
| |
Be 100 Percent Committed | |
| |
| |
Learn from others' Mistakes | |
| |
| |
Enjoy What You Are Doing | |
| |
| |
Develop the Right Attitude | |
| |
| |
Be Passionate But Don't Kill Yourself | |
| |
| |
Manage Your Energy | |
| |
| |
Never Let Anyone Know How Hard You Work | |
| |
| |
Keep Your Home Life at Home | |
| |
| |
Know That You're Being Judged at All Times | |
| |
| |
Cultivate a Smile | |
| |
| |
No Limp Fish-Develop the Perfect Handshake | |
| |
| |
Exude Confidence and Energy | |
| |
| |
Develop a Style That Gets You Noticed | |
| |
| |
Pay Attention to Personal Grooming | |
| |
| |
Be Attractive | |
| |
| |
Be Cool | |
| |
| |
Speak Well | |
| |
| |
Write Well | |
| |
| |
Have a Plan | |
| |
| |
Know What You Want Long Term | |
| |
| |
Know What You Want Short term | |
| |
| |
Study the Promotion System | |
| |
| |
Develop a Game Plan | |
| |
| |
Set Objectives | |
| |
| |
Know Your Role | |
| |
| |
Know Yourself-Strengths and Weaknesses | |
| |
| |
Identify Key Times and Events | |
| |
| |
Anticipate Threats | |
| |
| |
Look for Opportunities | |
| |
| |
Make Learning a Lifelong Mission | |
| |
| |
If you can't say Anything Nice-Shut Up | |
| |
| |
Don't Gossip | |
| |
| |
Don't Bitch | |
| |
| |
Stand Up for Others | |
| |
| |
Compliment People Sincerely | |
| |
| |
Be Cheerful and Positive | |
| |
| |
Ask Questions | |
| |
| |
Use "Please" and "Thank you" | |
| |
| |
Don't Swear | |
| |
| |
Be a Good Listener | |
| |
| |
Only Speak Sense | |
| |
| |
Look After Yourself | |
| |
| |
Know the Ethics of Your Industry | |
| |
| |
Know the Legalities of Your Industry | |
| |
| |
Set Personal Standards | |
| |
| |
Never Lie | |
| |
| |
Never Cover Up for Anyone Else | |
| |
| |
Keep Records | |
| |
| |
Know the Difference Between the Truth and The Whole Truth | |
| |
| |
Cultivate Your Support/Contacts/Friends | |
| |
| |
Date with Caution | |
| |
| |
Understand others' Motives | |
| |
| |
Assume Everyone Else Is Playing by Different Rules | |
| |
| |
Keep the Faith | |
| |
| |
Put Things in Perspective | |
| |
| |
Blend In | |
| |
| |
Know the Corporate Culture | |
| |
| |
Speak the Language | |
| |
| |
Dress Up or Dress Down Accordingly | |
| |
| |
Be Adaptable in Your Dealings with Different People | |
| |
| |
Make Your Boss Look Good | |
| |
| |
Know Where to Hang Out, and When | |
| |
| |
Understand Social Protocols | |
| |
| |
Know the Rules about Authority | |
| |
| |
Know the Rules about the Office Hierarchy | |
| |
| |
Never Disapprove of Others | |
| |
| |
Understand the Herd Mentality | |
| |
| |
Act One Step Ahead | |
| |
| |
Dress One Step Ahead | |
| |
| |
Talk One Step Ahead | |
| |
| |
Act One Step Ahead | |
| |
| |
Think One Step Ahead | |
| |
| |
Address Corporate Issues and Problems | |
| |
| |
Make Your Company Better for Having You There | |
| |
| |
Talk of "We" Rather Than "I" | |
| |
| |
Walk the Walk | |
| |
| |
Spend More Time with Senior Staff | |
| |
| |
Get People to Assume You Have Already Made the Step | |
| |
| |
Prepare for the Step After Next | |
| |
| |
Cultivate Diplomacy | |
| |
| |
Ask Questions in Times of Conflict | |
| |
| |
Don't Take Sides | |
| |
| |
Know When to Keep Your Opinions to Yourself | |
| |
| |
Be Conciliatory | |
| |
| |
Never Lose Your Temper | |
| |
| |
Never Get Personal | |
| |
| |
Know How to Handle Other People's Anger | |
| |
| |
Stand Your Ground | |
| |
| |
Be Objective About the Situation | |
| |
| |
Know the System-and Milk It | |
| |
| |
Know All the Unspoken Rules of Office Life | |
| |
| |
Know What to Call Everyone | |
| |
| |
Know When to Stay Late and when to Go Early | |
| |
| |
Know the Theft or Perks Rule | |
| |
| |
Identify the People Who Count | |
| |
| |
Be on the Right Side of the People Who Count | |
| |
| |
Be Well up on New Management Techniques | |
| |
| |
Know the Undercurrents and Hidden Agendas | |
| |
| |
Know the Favorites and Cultivate Them | |
| |
| |
Know the Mission Statement-and Understand it | |
| |
| |
Handle the Opposition | |
| |
| |
Identify the Opposition | |
| |
| |
Study them Closely | |
| |
| |
Don't Back-Stab | |
| |
| |
Know the Psychology of Promotion | |
| |
| |
Don't Give Too Much Away | |
| |
| |
Keep Your Ear to the Ground | |
| |
| |
Make the Opposition Seem Irreplaceable | |
| |
| |
Don't Damn the Opposition with Faint Praise | |
| |
| |
Capitalize on the Career-Enhancing Moments | |
| |
| |
Cultivate the Friendship and Approval of Your Colleagues | |
| |
| |
Postscript Know When to Break the Rules | |