Six Sigma: Basic Tools and Techniques

Name: Six Sigma: Basic Tools and Techniques
Availability: InStock
ISBN: 9780131716803

ISBN-10: 0131716808

ISBN-13: 9780131716803

Edition: 2007

Authors: Donna Summers

List price: $79.99

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Description:

With a focus on training, "Six Sigma: Concepts, Tools and Techniques" captures the fundamentals of Six Sigma methodology and shows how to use its tools and techniques to improve customer satisfaction and business performance. Offering a practitioners point of view, this book covers key topics such as leadership and strategic planning; creating a customer focus; quality function deployment; teams and teamwork; DMAIC problem-solving; measures and metrics; project management; statistical methods; control charts; design of experiments; reliability; failure modes and effects analysis; and lean manufacturing. Realistic industry examples support each topic and thoughtful take away tips make it an…

Book details

List price: $79.99
Copyright year: 2007
Publisher: Prentice Hall PTR
Publication date: 8/29/2006
Binding: Paperback
Pages: 416
Size: 7.00" wide x 9.00" long x 1.00" tall
Weight: 1.694
Language: English




Six Sigma Origins



Quality Masters



Leadership and Strategic Planning



Creating a Customer Focus



Teams



Project Management



Measures and Metrics



Problem Solving Using Design, Measure, Analyze, Improve, Control



Statistics



Variable Control Charts



Process Capability



Probability



Attribute Control Charts



Reliability



Failure Modes and Effects Analysis



Design of Experiments



Lean Manufacturing



Normal Curve Areas



Factors for Computing Central Lines and Control Limits



Values of t Distribution



Binomial Distribution



Poisson Distribution



Websites for Quality


Answers to Selected Problems


Bibliography


Index