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Interpersonal Skills for Leadership

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ISBN-10: 013117343X

ISBN-13: 9780131173439

Edition: 2nd 2005 (Revised)

Authors: Susan Fritz, William Brown, Joyce Lunde, Elizabeth Banset

List price: $173.32
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Description:

This practical resource provides an introduction to interpersonal skills theories which are reinforced through experiential activities. Coverage focuses on the development of the basic interpersonal skills necessary to become a successful leader. Addresses such topics as: skills in journaling; methods for less stressful and more rewarding lifestyles; active learning; critical-thinking skills; service learning; communicating online; active listening; nonverbal communication; perception; self-concept and self-esteem; time management; and cross-cultural communication. For use as a guide for servant leadership professionals.
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Book details

List price: $173.32
Edition: 2nd
Copyright year: 2005
Publisher: Pearson Education
Publication date: 3/4/2004
Binding: Paperback
Pages: 384
Size: 7.90" wide x 9.90" long x 0.90" tall
Weight: 1.914
Language: English

Contributors
Preface
Introduction
Active Listening
Nonverbal Communication
Perception
Self-Concept and Self-Esteem
Values
Creating the Vision and Establishing Goals
Time Management
Handling Stress
Levels of Communication
Trust: The Foundation Element in Leadership
Resolving Conflict
The Nature of Power, Influence, and Leadership
Responding with Empathy
Cross-Cultural Communication
Gender Issues
Servant Leadership
Journaling
Index