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Knowledge Management Toolkit Orchestrating IT, Strategy, and Knowledge Platforms

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ISBN-10: 013009224X

ISBN-13: 9780130092243

Edition: 2nd 2003 (Revised)

Authors: Amrit Tiwana

List price: $79.99
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In The Knowledge Management Toolkit, Second Edition , leading consultant Amrit Tiwana walks step-by-step through the development of a state-of-the-art enterprise Knowledge Management System. Thoroughly revised to reflect today's latest tools, technologies, and best practices, this hands-on guide shows how to build KM systems one step at a time, with each step delivering new business value, and seamlessly building on the work that preceded it. It brings together all the hands-on techniques and practical tools you need to build KM systems that leverage your existing technology investments. Amrit Tiwana presents KM case studies from leading companies worldwide, from Nortel to Rolls Royce. But…    
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Book details

List price: $79.99
Edition: 2nd
Copyright year: 2003
Publisher: Prentice Hall PTR
Publication date: 8/19/2002
Binding: Mixed Media
Pages: 416
Size: 7.00" wide x 9.25" long x 1.25" tall
Weight: 2.288
Language: English

About the Author
The Rubber Meets The Road
Knowledge Management: In Search of Alchemy
What This Book Is About
The Knowledge Edge
Making Sense of Nonsense
Intellectual Capital
The Drivers of Knowledge Management
Creating the Knowledge Edge
The Origins of Knowledge
From Data to Information to Knowledge
From Data to Knowledge
Classifying Knowledge
The Three Fundamental Processes
Taming the Tiger's Tail
Business and Knowledge
The Road Ahead: Implementing Knowledge Management
The 10-Step Knowledge Management Road Map
The 10-Step Knowledge Management Road Map. Phase
Infrastructual Evaluation. Phase
Knowledge Management System Analysis, Design, and Development.Phase
Deployment. Phase
Metrics for Evaluation
The First Phase: Infrastructure Evaluation And Leverage
The Leveraged Infrastructure
Leveraging What Exists
Leveraging the Internet
The Knowledge Platform: A 10,000-Fott View
Aligning Knowledge Management and Business Strategy
Strategic Visioning
Knowledge Transfer versus Integration: The Strategic Dichotomy
Real Options Under Uncertainly
The Responsiveness Quadrahedron: Variety and Speed
Business Models and Executability
Codification or Personalization? Knowledge Maps to Link Knowledge to Strategy
Strategic Imperatives for Successful Knowledge Management
Strategic Imperatives for Successful Knowledge Management
Assessing Focus
Detecting Lost Opportunities
The Second Phase: Km System Analysis, Design, And Development
The Knowledge Management Platform
Technology Components of the Knowledge Management
The Seven-Layer Knowledge Management System Architecture. Foundation for the Interface Layer
The Web or Proprietary Platforms? Collaborative Intelligence and Filtering Layer
Knowledge Management Platforms versus Other Enterprise Systems
The Application Layer
The Promise of Peer-to-Peer Knowledge Networks
Knowledge Audit and Analysis
Hindsight, Insight, and Foresight
Measuring Knowledge Growth
The Knowledge Audit Team
Conducting the Knowledge Audit
Choosing Your Company's Knowledge Niches
Designing the Knowledge Management Team
Sources of Expertise
Team Composition and Selection Criteria
Team Life Span and Sizing Issues
The KM Team's Project Space
Highways to Failure
Creating the Knowledge Management System Blueprint
The Knowledge Management Architecture. Components of a Knowledge Management System
Integrative and Interactive Knowledge Applications
Build or Buy? User Interface Design Considerations
A Network View of the KM Architecture
Future-Proofing the Knowledge Management System
Developing the Knowledge Management System
The Building Blocks: Seven Layers
The Interface Layer
A Live Walkthrough: Ur