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Crew Resource Management

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ISBN-10: 0123749468

ISBN-13: 9780123749468

Edition: 2nd 2010

Authors: Barbara G. Kanki, Robert L. Helmreich, Jose Anca, Earl L. Wiener

List price: $116.00
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Book details

List price: $116.00
Edition: 2nd
Copyright year: 2010
Publisher: Elsevier Science & Technology Books
Publication date: 3/26/2010
Binding: Paperback
Pages: 625
Size: 7.50" wide x 9.25" long x 1.00" tall
Weight: 2.464
Language: English

Barbara G. Kanki is currently a staff research psychologist in the Aerospace Human Factors Research Division of NASA-Ames Research Center and a principal investigator in the Crew Factors research group. Dr. Kanki received her graduate degree from the Behavioral Sciences Department at the University of Chicago, where she specialized in the areas of communication and group dynamics. She came to Ames Research Center in 1985 as a National Research Council post-doctoral associate and began work in the aeronautical doman by studying the relationship between crew communication and aircrew performance, using both full-mission simulation and field research methods. Although much of the Crew Factors research focuses on the study of aircrew team performance and training in air transport operations, the work generalizes to other domains in the aviation system, such as aircraft maintenance, as well as to ground-based space operations. As such, the program has grown to include payload and orbiter processing teams for NASA shuttle missions and other teams, such as aquanauts and mountaineering teams, whose work environments are analogous to space operations in critical respects.Robert L. Helmreich is professor of psychology at the University of Texas at Austin. He received his Ph.D. in personality and social psychology from Yale University in 1966. He has conducted research on group processes and performance sponsored by NASA, the Office of Naval Research, and the FAA, as well as research on personality and motivation sponsored by the National Science Foundation and the National Institute of Mental Health. He is a fellow of the American Psychological Association and the American Psychological Society and former editor of the Journal of Personality and Social Psychology. He was chair of an FAA working group to develop the National Plan for Aviation Human Factors. He is a member of the National Academy of Sciences Committee on Space Biology and Medicine and Committee on Human Factors. He is Director of the NASA/University of Texas/FAA Aerospace Crew Performance Project investigating issues in crew selection, training, and performance evaluation in both aviation and space environments.

Forward
Preface
The Nature of CRM
Why CRM? Empirical and Theoretical Bases of Human Factors
Teamwork and Organizational Factors
Crews: Their Formation and their Leadership
Communication
Decision Making
CRM (Non-Technical) Skills - Applications
CRM Training Applications
The Design, Delivery and Evaluation of Crew Resource Management Training
Line Oriented Flight Training (LOFT): The intersection of technical and human factor Crew Resource Management (CRM) team skills
Line Operational Simulation Development Tools
Crew Resource Management (CRM) and Line Operations Safety Audit (LOSA)
CRM: Spaceflight Resource Management
The Migration of Crew Resource Management Training
CRM Perspectives
Regulatory Perspective
Regulatory Perspective II
Integrating CRM into an Airline's Culture: The Air Canada Process
The Accident Investigator's Perspective
The Airelines Perspective: Effectively Applying Crew Resource Management Principles in Today's Aviation Environment
Airline Perspective: Non US
The Military Perspective
Conclusions
Airline Pilot Training Today and Tomorrow
The Future of CRM