As CEO of Malandro Consulting Group, Dr. Loretta Malandro is known worldwide for her expertise in organizational communication and cultural transformation. She is the innovator of 100% Accountability and her company delivers consulting services and programs using this model for building High Performance leaders, teams, and organizations.Loretta received her Ph.D. in Communication Theory and Research from Florida State University and her undergraduate degree at Kent State University. For the past 30 years, her company, the Malandro Consulting Group, has worked worldwide with Fortune 1000 companies. The Malandro group is known for helping leaders build world-class teams and organizations that… produce extraordinary results based on people working effectively together.She is the author of several landmark business communication books published by McGraw-Hill Publishers including Fearless Leadership: How to Overcome Behavioral Blind Spots and Transform Your Organization and her most recent book: Speak Up, Show Up, and Stand Out: The 9 Communication Rules You Need to Succeed.