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Leading Through Turbulence: How a Values-Based Culture Can Build Profits and Make the World a Better Place

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ISBN-10: 0071777105

ISBN-13: 9780071777100

Edition: 2012

Authors: Alan Lewis, Harriet Lewis

List price: $36.00
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The owners of award-winning travel company Grand Circle present the unique management and business strategies that have allowed their company to grow at an astounding rate - lessons that any company in any industry can follow to become more successful, no matter what the economy.
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Book details

List price: $36.00
Copyright year: 2012
Publisher: McGraw-Hill Education
Publication date: 5/8/2012
Binding: Hardcover
Pages: 256
Size: 6.10" wide x 9.20" long x 1.00" tall
Weight: 1.122
Language: English

Developing Building Blocks for Success
Achieving Success by Adhering to Mission, Vision, and Values
Leadership from Anywhere (and Everywhere)
Doing Well by Doing Good: Integrating Philanthropy with Business Strategy
Delivering Unsurpassed Value
Measuring for Excellence (Again and Again)
Fostering Customer Loyalty and Building Community
Creating Marketing Strategies to Leverage Extreme Competitive Advantages
Thriving in Change
Managing Crises: Moments of Truth
Where We Give Back, 2011
Recognition of Our Commitment to Give Back
Sample Customer Survey