| |
| |
| Preface | |
| |
| |
| |
| What Is Design for Six Sigma? | |
| |
| |
| Six Sigma: The Basics | |
| |
| |
| Design for Six Sigma | |
| |
| |
| Design for Six Sigma Defined and Explained | |
| |
| |
| Myths About DFSS | |
| |
| |
| Manager's Checklist for Chapter 1 | |
| |
| |
| |
| Why Do Design for Six Sigma? | |
| |
| |
| Why New Products and Services Fail | |
| |
| |
| DFSS and the Customer | |
| |
| |
| DFSS and Quality | |
| |
| |
| DFSS and Time | |
| |
| |
| DFSS and the Bottom Line | |
| |
| |
| Competitive Advantages | |
| |
| |
| More Than Just Tools | |
| |
| |
| Manager's Checklist for Chapter 2 | |
| |
| |
| |
| Core of Design for Six Sigma | |
| |
| |
| The IDOV Method | |
| |
| |
| P--Plan/Prerequisites Phase | |
| |
| |
| I--Identify Phase | |
| |
| |
| D--Design Phase | |
| |
| |
| O--Optimize Phase | |
| |
| |
| V--Verify/Validate Phase | |
| |
| |
| The Basics by Any Name | |
| |
| |
| Manager's Checklist for Chapter 3 | |
| |
| |
| |
| Design for Six Sigma Metrics | |
| |
| |
| What Should You Measure? | |
| |
| |
| Standards | |
| |
| |
| Question Everything | |
| |
| |
| Measurement Reliability and Validity | |
| |
| |
| Financial Linkage of Metrics and Results | |
| |
| |
| Guidelines for Metrics | |
| |
| |
| Some Statistics | |
| |
| |
| Other Important Factors | |
| |
| |
| Conclusion | |
| |
| |
| Manager's Checklist for Chapter 4 | |
| |
| |
| |
| People and Resources | |
| |
| |
| Key Players and the DFSS Infrastructure | |
| |
| |
| Executive Leaders | |
| |
| |
| Champion | |
| |
| |
| Master Black Belt | |
| |
| |
| Black Belts | |
| |
| |
| Green Belts | |
| |
| |
| Team Members | |
| |
| |
| Teamwork | |
| |
| |
| Rewards and Recognition | |
| |
| |
| Consultants | |
| |
| |
| On to Implementing | |
| |
| |
| Manager's Checklist for Chapter 5 | |
| |
| |
| |
| Implementing DFSS Successfully | |
| |
| |
| CEOs and Executive Managers | |
| |
| |
| Executive Managers | |
| |
| |
| Executive Managers and Champions | |
| |
| |
| Champions | |
| |
| |
| Managers | |
| |
| |
| Obstacles | |
| |
| |
| Causes of Failure | |
| |
| |
| Recommendations | |
| |
| |
| Lessons Learned | |
| |
| |
| Manager's Checklist for Chapter 6 | |
| |
| |
| |
| DFSS Tools, Part 1 | |
| |
| |
| Phase-Gate Project Reviews | |
| |
| |
| Benchmarking | |
| |
| |
| Measurement System Analysis | |
| |
| |
| Voice of the Customer (VOC) | |
| |
| |
| Quality Function Deployment (QFD) | |
| |
| |
| DFSS Scorecards | |
| |
| |
| Pugh Concept Selection Technique | |
| |
| |
| Design for X (DFx) | |
| |
| |
| Manager's Checklist for Chapter 7 | |
| |
| |
| |
| DFSS Tools, Part 2 | |
| |
| |
| Failure Modes and Effects Analysis (FMEA) | |
| |
| |
| Anticipatory Failure Determination (AFD) | |
| |
| |
| Poka-Yoke | |
| |
| |
| Process Capability and Performance Studies | |
| |
| |
| Multi-Vari Analysis | |
| |
| |
| Design of Experiments (DOE) | |
| |
| |
| Monte Carlo Simulation | |
| |
| |
| Robust Design: Taguchi Methods | |
| |
| |
| Tolerance Design and Tolerance Analysis | |
| |
| |
| Control Plan | |
| |
| |
| Tools, Tools, and More Tools | |
| |
| |
| Manager's Checklist for Chapter 8 | |
| |
| |
| |
| How to Sustain Design for Six Sigma | |
| |
| |
| After 99.99966%, What Next? | |
| |
| |
| Keeping the Capability | |
| |
| |
| Keep the Customers in Mind and Involved | |
| |
| |
| Make the Most of What You Know | |
| |
| |
| Vision and Leadership | |
| |
| |
| Infrastructure, Reinforcement, and Control | |
| |
| |
| Organizational Culture | |
| |
| |
| Into Every Area | |
| |
| |
| Expanding DFSS Beyond the Organization | |
| |
| |
| Manager's Checklist for Chapter 9 | |
| |
| |
| Index | |