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| Acknowledgments | |
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| Wobbling in a Wired World | |
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| Communication, Not Just Information | |
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| Clueless and Going in Circles | |
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| Platitudes Without a Platform | |
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| Platforms Without Platitudes | |
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| Right Audience, Wrong Talk | |
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| Right Message, Wrong Medium | |
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| Expectations in the E-Era | |
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| Platform Pluses and Minuses | |
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| How This Book Can Help | |
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| Six Steps to Success | |
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| Rapport with Your Audience--The "Like" Link | |
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| Platform Presence--Your Dynamic Delivery | |
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| Nervousness | |
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| Posture and Gestures That Highlight | |
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| Vocal Variety: Pace, Pitch, Pausing, Punch, Pattern, and Passion | |
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| Movement and Energy Translated to Purpose | |
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| Poise, Pomp, and Circumstance | |
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| Creating Your Content, Organizing Your Information, Polishing Your Points | |
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| Your Purpose | |
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| Your Audience Analysis | |
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| Your Topic Research | |
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| Your Structure: Moving Beyond First, Second, Third ... | |
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| Openings That Entice | |
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| Summaries That Sizzle | |
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| The Finishing Touches | |
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| The Edit | |
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| Practicing Your Presentation | |
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| Reading from a Script | |
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| Speaking from Notes or an Outline | |
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| Memorizing Your Speech | |
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| Learning--But Not Memorizing or Reading--Your Material | |
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| Presenting Technical Information to Nontechnical Audiences | |
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| Persuasion--Everybody's in Sales | |
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| Giving a Good Story a Fighting Chance | |
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| Visuals That Support, Not Sabotage | |
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| General Guidelines | |
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| Design Guidelines for Multimedia | |
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| Multimedia Slides | |
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| Transparencies | |
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| Flipcharts or Whiteboards | |
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| Video | |
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| Handouts, Brochures, Data Sheets, and Other Leave-Behinds | |
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| Objects for Demonstration | |
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| Q&A with Authority: Thinking on Your Feet Under Heat | |
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| Circling the Target: General Guidelines | |
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| Tackling the Ten Tough Types | |
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| Interactivity as Part of Your Style: Stir, Simmer, Sizzle, Snap, and Stifle | |
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| Interactivity to Suit Your Style | |
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| Sustaining the Momentum and Staying on Track | |
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| Site Preparation: The Right Room with the Right Toys | |
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| Panache Despite Problems | |
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| Dying on the Platform--When a Story or Humor Flops | |
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| Forgetting/Becoming Flustered | |
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| Equipment Failures | |
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| Stumbling, Tripping | |
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| Distractions | |
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| Side Conversations | |
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| Latecomers | |
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| Hecklers in the Cheap Seats | |
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| Emceeing--Tying It All Together | |
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| Understanding Your Role and Identifying Your Tasks | |
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| Introducing Others | |
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| Introducing Yourself | |
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| Audio- and Video-Conferencing--When You're "Live but Not in Person" | |
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| Before You Go Live | |
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| After You Go Live | |
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| Evaluating Results--Turning Success or Failure into Fire in the Belly | |
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| Epilogue: So You're Up Now | |
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| List of Tips | |
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| Other Resources by Dianna Booher Available from Booher Consultants | |
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| For More Information | |