How to Measure Training Results A Practical Guide to Tracking the Six Key Indicators

Name: How to Measure Training Results A Practical Guide to Tracking the Six Key Indicators
Availability: InStock
ISBN: 9780071387927

ISBN-10: 0071387927

ISBN-13: 9780071387927

Edition: 2002

Authors: Jack J. Phillips, Ron Stone

List price: $55.00

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Description:

How to Measure Training Results presents practical tools for collecting and measuring six types of data critical to an overall evaluatin of training. This timely resource: Includes dozens of reproducible tools and processes for training evaluation Shows how to measure both financial and intangible/non-financial results

Book details

List price: $55.00
Copyright year: 2002
Publisher: McGraw-Hill Education
Publication date: 3/20/2002
Binding: Hardcover
Pages: 300
Size: 7.60" wide x 9.50" long x 1.20" tall
Weight: 1.584
Language: English



Acknowledgments


Introduction



The Need for and Benefits of Measurement and Evaluation of Training Outcomes



The ROI Model and Process



Step 1. Develop Training Objectives: The Basis for Measurement



Step 2. Develop Evaluation Plans and Baseline Data



Step 3. Collect Data During Training (Levels 1 and 2)



Step 4. Collect Data After Training (Levels 3 and 4)



Step 5. Isolate the Effects of Training



Step 6. Convert Data to Monetary Values



Step 7. Identify the Costs of Training



Step 8. Calculate the Return on Investment (Level 5)



Step 9. Identify Intangible Benefits



Step 10. Generate an Impact Study



Fast and Easy Approaches to Measuring Training Outcomes



Gaining Management Support and Implementing the Process


Index