When Generations Collide Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work

ISBN-10: 0066621070

ISBN-13: 9780066621074

Edition: 2003

Authors: Lynne C. Lancaster, David Stillman

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The age span of a workforce may stretch from 18 to 65 & this can lead to difficulties in communication. This book examines what makes workers from different generations tick & why this can lead to generational clashes. There is advice on how best to manage the problem when it arises.
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Book details

List price: $16.99
Copyright year: 2003
Publisher: HarperCollins Publishers
Publication date: 3/4/2003
Binding: Paperback
Pages: 384
Size: 5.50" wide x 8.25" long x 1.25" tall
Weight: 0.858
Language: English

Lynne Lancaster is Associate Professor of Classics at Ohio University. A scholar of Roman archaeology and architecture, she has been awarded fellowships from the Samuel H. Kress Foundation, the M. Aylwin Cotton Foundation, and the American Academy in Rome.

Authors' note to the Paperback Edition
Introduction: How This Book Came to Be
Who Are the Generations and Why Do They Collide?
Generational Turbulence: The Widening Generation Gap at Work
From World War II to the World Wide Web: Traditionalists, Baby Boomers, Generation Xers, and Millennials at Work
The Tie-Dyed Preppy: On the Cusp Between Two Generations
Race, Religion, Gender ... What Next? Generational Differences: The Newest Form of Diversity
Putting the Generations to Work
What Do You Want to be When You Grow Up? Mapping the Generations' Career Paths
From a Gold Clock to Founders' Stock: Rewarding the Generations
Scoring a Perfect "10" on the Balance Beam: What "Balance" Means to the Generations
Sitting on a Porch Swing Drinking Metamucil? How the Generations are Redefining Retirement
Is Fun Really the "F-Word"? The Dirt on "Fun" at Work
Recruiting the Generations
Finders Keepers: How the Rules of the Recruiting Game Have Changed
Why Would Anyone Want to Work for You? Creating Employee Value Propositions for the Generations
Ready, Aim, Hire! Putting Value Propositions to Work
Diamonds in the Rough: Finding New Generations of Employees
Here's Your Boss and Benefits; There's the Bathroom: Orientation Programs and the Generations
Retaining and Managing the Generations
The Solid Oak Door Has Become a Revolving One: Retaining the Generations
Is No News Really Good News? Giving and Receiving Feedback
The School Bell is Ringing More Loudly Than Ever: Training the Generations
"I Once Diapered Somebody Who's Now My Boss's Age" When Generation X is the Manager
Minding Your Generational Ps and Qs: Language, Etiquette, and the Generations
Connecting over the Kung Pao: How the Generations are Reinventing Diversity
Where Do We Go from Here?
Are We there Yet? The Future of the Generations at Work
Readers' Guide
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