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Setting the Table The Transforming Power of Hospitality in Business

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ISBN-10: 0060742763

ISBN-13: 9780060742768

Edition: 2008

Authors: Danny Meyer

List price: $16.99
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Description:

At age twenty-seven, Danny Meyer launched his groundbreaking Union Square Cafe-the first of his innovative and revered New York City institutions. Twenty-three years later, he is CEO of one of the world's most dynamic restaurant organizations. Now Danny shares the groundbreaking business philosophy that serves as the foundation for every success he has achieved: "the virtuous cycle of enlightened hospitality." By putting the power of hospitality to work in a new and counterintuitive way-applying it first and foremost to his employees, and then to guests, community, suppliers, and investors-Danny has consistently beaten the odds while setting the competitive bar in one of the toughest trades around. A landmark, bestselling business book and a fascinating behind-the-scenes history of the creation of Danny's most famous eating establishments, Setting the Table is a treasure trove of valuable, innovative insights applicable to any business or organization.
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Book details

List price: $16.99
Copyright year: 2008
Publisher: HarperCollins Publishers
Publication date: 1/29/2008
Binding: Paperback
Pages: 336
Size: 5.25" wide x 8.00" long x 1.00" tall
Weight: 0.638
Language: English

Considered by the New York Times to be "the greatest restaurateur Manhattan has ever seen," Danny Meyer is CEO of the Union Square Hospitality Group. His restaurants have won an unprecedented twenty-one James Beard Awards. His book, Setting the Table , was a New York Times bestseller.

Introduction
The First Course
In Business
The Restaurant Takes Root
Turning Over the Rocks
Who Ever Wrote the Rule...?
No Turning Back
The 51 Percent Solution
Broadcasting the Message, Tuning in the Feedback
Constant, Gentle Pressure
The Road to Success Is Paved with Mistakes Well Handled
The Virtuous Cycle of Enlightened Hospitality
Context, Context, Context
The Art of Hospitality
Acknowledgments