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Delivering Quality Service 2009 9781439167281 Front Cover
Delivering Quality Service

by Valarie A. Zeithaml

2009
9781439167281
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Service! Some People Just Don't Get It 2006 9781600370267 Front Cover
Service! Some People Just Don't Get It

by Trapper Woods, Todd Woods

2006
9781600370267
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Customer Relationship Management 2001 9780071379540 Front Cover
Customer Relationship Management

by Kristin L. Anderson, Carol J. Kerr

2001
9780071379540
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Running an Effective Help Desk 2nd 1998 Revised  9780471248163 Front Cover
Running an Effective Help Desk

by Barbara Czegel

Edition: 2nd 1998 Revised 
9780471248163
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Million Dollar Referrals: the Secrets to Building a Perpetual Client List to Generate a Seven-Figure Income 2011 9780071769273 Front Cover
Million Dollar Referrals: the Secrets to Building a Perpetual Client List to Generate a Seven-Figure Income

by Alan Weiss

2011
9780071769273
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100 Tips for Hoteliers What Every Successful Hotel Professional Needs to Know and Do 2005 9780595367269 Front Cover
100 Tips for Hoteliers What Every Successful Hotel Professional Needs to Know and Do

by Peter Venison

2005
9780595367269
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History of Mining The Events, Technology and People Involved in the Industry That Forged the Modern World 2012 9781897597903 Front Cover
History of Mining The Events, Technology and People Involved in the Industry That Forged the Modern World

by Michael Coulson

2012
9781897597903
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Customer Signs Your Paycheck 2009 9780071632881 Front Cover
Customer Signs Your Paycheck

by Frank Cooper

2009
9780071632881
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11th Element The Key to Unlocking Your Master Blueprint for Wealth and Success 2013 9781118659779 Front Cover
11th Element The Key to Unlocking Your Master Blueprint for Wealth and Success

by Robert Scheinfeld, Robert G. Allen

2013
9781118659779
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Memoirs of Lieut. -General Scott, LL. D 2009 9781429021623 Front Cover
Memoirs of Lieut. -General Scott, LL. D

by Winfield Scott

2009
9781429021623
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Private Notes of a Headhunter 2013 9780988493605 Front Cover
Private Notes of a Headhunter

by Kenneth A. Heinzel

2013
9780988493605
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Elusive Lean Enterprise 2nd 2007 9781897326640 Front Cover
Elusive Lean Enterprise

by Keith Gilpatrick, Brian Furlong

Edition: 2nd 2007
9781897326640
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Uglies 2011 9781442419810 Front Cover
Uglies

by Scott Westerfeld

2011
9781442419810
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Healing Sands 2009 9781595544285 Front Cover
Healing Sands

by Nancy N. Rue, Nancy Rue

2009
9781595544285
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Dog Tips from DogTown A Relationship Manual for You and Your Dog 2010 9781426206481 Front Cover
Dog Tips from DogTown A Relationship Manual for You and Your Dog

by Michael Sweeney, Author TBD, Charlize Theron

2010
9781426206481
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New Influencers A Marketer's Guide to the New Social Media 2009 9781884956942 Front Cover
New Influencers A Marketer's Guide to the New Social Media

by Paul Gillin, Geoffrey A. Moore

2009
9781884956942
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Clients for Life Evolving from an Expert for Hire to an Extraordinary Adviser 2002 9780684870304 Front Cover
Clients for Life Evolving from an Expert for Hire to an Extraordinary Adviser

by Jagdish N. Sheth, Andrew Sobel, Jagdish Sheth

2002
9780684870304
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Your Call Is (Not That) Important to Us Customer Service and What It Reveals about Our World and Our Lives 2010 9781416546900 Front Cover
Your Call Is (Not That) Important to Us Customer Service and What It Reveals about Our World and Our Lives

by Emily Yellin

2010
9781416546900
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Prime Solution Close the Value Gap, Increase Margins, and Win the Complex Sale 2005 9780793195220 Front Cover
Prime Solution Close the Value Gap, Increase Margins, and Win the Complex Sale

by Jeff Thull

2005
9780793195220
List Price: $25.00
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How Toyota Became #1 Leadership Lessons from the World's Greatest Car Company 2008 9781591842293 Front Cover
How Toyota Became #1 Leadership Lessons from the World's Greatest Car Company

by David Magee

2008
9781591842293
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Salesman's Little Blue Book of Daily Inspiration 2007 9781591455356 Front Cover
Salesman's Little Blue Book of Daily Inspiration

by Christopher Cunningham

2007
9781591455356
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Built to Love Creating Products That Captivate Customers 2010 9781605096988 Front Cover
Built to Love Creating Products That Captivate Customers

by Peter Boatwright, Jonathan Cagan

2010
9781605096988
List Price: $22.99
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Emotional Value Creating Strong Bonds with Your Customers 2000 9781576750797 Front Cover
Emotional Value Creating Strong Bonds with Your Customers

by Janelle Barlow, Dianna Maul, Michael Edwardson

2000
9781576750797
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Customer Mania! It's Never Too Late to Build a Customer-Focused Company 2004 9780743270281 Front Cover
Customer Mania! It's Never Too Late to Build a Customer-Focused Company

by Ken Blanchard, Fred Hills, Fred Finch, Jim Ballard

2004
9780743270281
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Art of Digital Branding 2007 9781581154887 Front Cover
Art of Digital Branding

by Ian Cocoran

2007
9781581154887
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Idiot 2010 9781615341825 Front Cover
Idiot

by Henry Carlisle

2010
9781615341825
List Price: $30.99
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Page 1 of 580