Clients for Life Evolving from an Expert for Hire to an Extraordinary Adviser

Name: Clients for Life Evolving from an Expert for Hire to an Extraordinary Adviser
Price: 2.54 USD
Availability: InStock
ISBN: 9780684870304

ISBN-10: 0684870304

ISBN-13: 9780684870304

Edition: 2002

Authors: Jagdish N. Sheth, Andrew Sobel, Jagdish Sheth

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An Innovative Blueprint for Enduring Client Relationships More than 15 million people in this country earn their livings by serving clients, and their numbers are growing every day. Unfortunately, far too few develop the skills and strategies needed to rise to the top in a world where clients have almost unlimited access to information and expertise. Supported by more than one hundred case studies and wisdom gleaned from interviews with dozens of leading CEOs and prominent business advisors, Clients for Life identifies what clients really want and lays out the core qualities that distinguish the client advisor -- an irreplaceable resource -- from the expert for hire -- a tradable…

Book details

List price: $15.99
Copyright year: 2002
Publisher: Free Press
Publication date: 3/12/2002
Binding: Paperback
Pages: 272
Size: 5.50" wide x 8.50" long x 1.00" tall
Weight: 0.550
Language: English



Introduction



What Clients Want: From Knowledge Worker to Wisdom Worker



Selfless Independence: Balancing Detachment and Dedication



Hidden Cues: Becoming Empathetic



Deep Generalists: Building Knowledge Depth and Breadth



The Big Picture: Cultivating Powers of Synthesis



An Eye for Winners: Developing Great Judgment



The Powers of Conviction: Drawing Strength from Your Values



What Money Cannot Buy: Creating Trust through Integrity



Pitfalls and Dilemmas: Avoiding the Land Mines in Client Relationships



The Soul of the Great Professional


The Historical Advisers in Clients for Life


Notes


Acknowledgments