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Greatextbooks Seller Profile

📆 Member since: 12/8/2008
📍 Seller location: Auburn, CA
📧 Seller email: greattextbooks@sbcglobal.net

Refund policy & customer service information:

You are welcome to return your order within 14 days of delivery. There is a 20% restocking fee. If you are returning this item as the result of incorrect shipment, damage, or other problems with your order, please contact us at greattextbooks@sbcglobal.net for more information.

Seller feedback

4.55 rating | 42 reviews
Feedback score: 90%
Positive reviews: 37
Neutral reviews: 0
Negative reviews: 5
I don't leave negative feedback willy-nilly. Greatextbooks lies about their description & are very difficult in accepting refunds. Their customer service is poor & unwelcoming. With their permission, I returned a book & they refused to accept it. The package was returned & now I am stuck with a book that was not in "**BRAND NEW**" condition as stated (book covered in goo & markings), & without refund. If you like disappointment, Greatextbooks is your seller, but I would not recommend them.
I do not recommend any purchases with the company. They are not willing to cooperate with any returns after they receive your money.
AWESOME!!! AWESOME!!! AWESOME!!! A+++++!!! Will order from them in future!!!!
Thank you very much.
Fast shipping, as described, thanks!
It took several emails to get a response , but I finally received the book I needed.
The book came in about a week. New condition as indicated.
Great customer service. Book received quickly!!
Fast shipping. New book as described. Recommended seller.
I PUT MY ORDER 7/6/10 AND UNTIL TODAY 7/22/10 IN DIDNT GET IT. I SENT YOU A LOT OF MASSEGE AND DIDNT RECEIVE ANY ANSWERD PLEASE I WANT TO KNOW THE STATUS OF MY BOOK.