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    Textbookrush Electronics Purchase FAQ

    Which types of electronics does Textbookrush sell?

    TextbookRush buys and sells all kinds of Apple products including iPhones, iPads, and iPods. If you search for a specific model like iPhone 5s 16 GB White AT&T and no results are found, we do not currently have that item in stock and recommend that you check Amazon.com for availability.


    Does TextbookRush sell devices that are locked to a certain carrier?

    TextbookRush sells specific cell phone models from the following carriers:

    • AT&T
    • Sprint
    • T-Mobile
    • Verizon

    In addition, we also offer certain models of factory unlocked phones. Please be careful when purchasing electronics to make sure you receive the item you need. An item that is locked to a carrier will feature the carriers name right in the title. An example of a phone locked to AT&T is Apple iPhone 5 16GB (Black) - AT&T.


    Does TextbookRush offer an unlocking service for devices locked to a certain carrier?

    At this time, TextbookRush does not offer any unlocking services for cell phones.


    What is the return policy for an electronic if I no longer want that item?

    Electronics can be returned for any reason within 30 days of order date for a refund to be issued via the original method of payment. Please contact our Customer Care Department at help@textbookrush.com for return instructions. All items must be returned in the condition in which they were received. Brand New items must still be brand new and in their original packaging. Used items must be returned in the same condition as when they were sent.


    What is the return policy for an electronic if I receive a damaged or defective device?

    Any damaged or defective electronic can be returned within 30 days of order date for a refund issued via the original method of payment. Please contact our customer care department for a prepaid mailing label if the item is damaged or defective by emailing help@textbookrush.com or using our online contact form.


    Do devices come with the original accessories?

    Devices may not contain the original accessories. If brand new accessories are not available, a comparable version of headphones, USB cord, and wall adapter will be supplied. We do not ship used headphones.


    Does TextbookRush offer an extended warranty for used electronics?

    At this time, we do not offer extended warranties or AppleCare. A no questions asked return policies applies for 30 days from the order date. Please contact us or live chat with our Customer Care Department.


    Free shipping on orders over $35*

    *A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost® and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace" orders are not eligible for free or discounted shipping.

    Learn more about the TextbookRush Marketplace.

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