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Pragmatics of Politeness Strategies in Nurse-Client Interactions

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ISBN-10: 3843394431

ISBN-13: 9783843394437

Edition: N/A

Authors: Benson Ojwang

List price: $91.00
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Description:

This text presents an analysis of data from interactions between nurses and clients observed in the context of selected health facilities in Kenya. The findings reveal a dominance of impolite strategies by nurses towards clients while clients regularly preferred conflict avoidance strategies. Clients opted for face threatening acts in order to claim their rights while nurses tended to emphasize and maintain their socially ascribed higher professional status. This situation calls for reforms in client care practices in Kenyan public health facilities in line with the charter of patients' rights and the nursing curriculum.
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Book details

List price: $91.00
Publisher: Lambert Academic Publishing
Binding: Paperback
Pages: 188
Size: 6.00" wide x 9.00" long x 0.43" tall
Weight: 0.638
Language: English

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