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| List of Exhibits | |
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| List of Tables | |
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| Introduction | |
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| Research Problem | |
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| Prior Research on Electronic Data Interchange | |
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| Main Goals of Research | |
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| Organization of Research | |
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| Electronic Data Interchange | |
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| Introduction | |
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| Foundations of EDI | |
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| Communication Theory | |
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| A Communication Model | |
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| Semantic Aspects of Communication between Human Agents | |
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| Database Theory | |
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| Database Architecture | |
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| Data Dictionary | |
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| EDI Communication Model | |
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| Concepts Related to EDI | |
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| Electronic Mail | |
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| Online Database Communication | |
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| Distributed Databases | |
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| Office Document Interchange | |
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| Requirements of EDI | |
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| Message Standards | |
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| Character Standards | |
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| Data Element Standards | |
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| Syntax Standards | |
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| Systems | |
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| Hardware | |
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| Software | |
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| Message Delivery | |
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| Conventional Methods | |
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| Using Value Added Network and Services | |
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| Using X.400 | |
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| Operational Requirements | |
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| Object Identification | |
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| Legal Certainty | |
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| Business Implications of EDI | |
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| Overview | |
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| Direct Effects | |
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| Costs | |
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| Benefits | |
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| Indirect Effects and Opportunities | |
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| General Remarks | |
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| Customer Relation | |
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| Internal Efficiency | |
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| Supplier Relation | |
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| EDI and Just-In-Time | |
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| Conclusions | |
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| Utilization of EDI in Practice | |
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| Evolution of Standards | |
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| The Diffusion of EDI in Practice | |
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| A Sample EDI Application | |
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| The Aspect of Diffusion | |
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| Network Externalities | |
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| Diffusion of Innovations | |
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| Diffusion of Conventional Innovations | |
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| Introduction | |
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| The Pattern of Diffusion | |
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| The Rate of Diffusion | |
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| The Implementation Aspect of Diffusion | |
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| Diffusion of Innovations with Significant Network Externalities | |
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| Implications for the Diffusion of EDI | |
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| EDI Diffusion Research Framework | |
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| Empirical Investigation on Electronic Data Interchange | |
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| Project Overview | |
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| Introductory Remarks | |
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| Research Objectives | |
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| Research Hypotheses | |
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| Hypotheses Relative to Business Implications of EDI | |
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| Hypotheses Relative to Communication Aspects of EDI | |
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| Hypotheses Relative to Adoption, Implementation, and Diffusion of EDI | |
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| Research Design | |
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| Research Methodology | |
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| Empirical Referents of Research Variables | |
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| Data Analysis Methods | |
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| Preliminary Field Study | |
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| Study Objectives | |
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| Administration of Field Study | |
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| Findings of Field Study | |
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| Sample Survey | |
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| Identification of Research Population | |
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| Classification of Survey Participants | |
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| Industry Sector and Geographical Area | |
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| Functional Area and Hierarchical Position of Respondents | |
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| Organizational Size | |
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| Length of EDI Utilization | |
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| Volume of EDI Communication | |
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| Other Classification Criteria | |
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| Assessment of Sample Representativeness | |
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| Survey Findings and Hypotheses Testing | |
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| EDI-Decision Stage | |
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| Costs of EDI | |
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| Benefits of EDI | |
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| Role of Value-Added Networks and Services | |
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| Diffusion and Future Evolution of EDI | |
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| Summary and Conclusions | |
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| Research Summary | |
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| Research Conclusions | |
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| Conclusions Relative to Business Implications of EDI | |
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| Conclusions Relative to Communication Aspects of EDI | |
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| Conclusions Relative to Adoption, Implementation, and Diffusion of EDI | |
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| Research Implications | |
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| Suggestions for Future Research | |
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| Bibliography | |
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| List of Acronyms and Abbreviations | |