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| Foreword | |
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| Preface | |
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| Acknowledgments | |
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| About the Authors | |
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| Web Added Value | |
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| Executive Assessment: Pre-transformation | |
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| The Opportunity | |
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| Where Are You Now? | |
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| An Executive Roadmap to Successful Supply Management Transformation | |
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| Goals: The Right Place to Start | |
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| Supply Management's Role: Process Integration! | |
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| Pick the Right Leader: Look for Great "People" Skills | |
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| Corporate Structure: Lead from the Center | |
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| Innovation and Technology: From Auctions to Optimization | |
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| Measurement and Expectations: Show Me the Money! | |
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| Transformation: Making Sure the Changes Stick | |
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| Post-transformation: Best-in-Class Examples from Supply Management Transformation | |
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| Automotive Purchasing: A Tale of Two Spenders | |
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| Consumer Products: Procter & Gamble | |
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| Aerospace and Industrial: United Technologies Corp | |
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| The ABCs of Best-in-Class Practices | |
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| Strategic Sourcing: Your Most Important Tool | |
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| Supplier Relationships: The Advantages of Partnering Well | |
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| Supplier Diversity and Supplier Recognition: Expanding Your Base and Building Momentum | |
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| Low-Cost-Country Sourcing: Today's Game-Changer | |
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| Negotiations Management: Homework and Preparation Pay Big Dividends | |
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| Contract Management: Apply Supplier-Centric Strategies | |
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| Risk Management: When - and How - to Hedge Your Bets | |
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| Consortium Buying: The Good, the Bad, and the Internet | |
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| Asset Recovery: Why the Scrappies Drive New Caddies | |
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| Consultants: To Use or Not to Use - That Is the Question | |
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| Outsourcing: When and Where It May Make Sense | |
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| Epilogue: A Few Final Words from the Co-authors | |
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| Supply Management Software Vendors | |
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| Supply Management Consultants | |
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| Supply Management Outsourcing Service Providers | |
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| Source Notes | |
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| Index | |