Ouch! That Stereotype Hurts Communicating Respectfully in A Diverse World

Name: Ouch! That Stereotype Hurts Communicating Respectfully in A Diverse World
Availability: InStock
ISBN: 9781885228727

ISBN-10: 1885228724

ISBN-13: 9781885228727

Edition: 2006

Authors: Leslie Aguilar

List price: $12.95

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Description:

If you want to be a more effective communicator in today's diverse workplace, this book is for you. If your organization wants to ensure that employees avoid biased, stereotypical and demeaning communication at work, you will find the guidance you need in Ouch! That Stereotype Hurts. Within the pages, you will discover: Concrete guidelines for ensuring your message gets across to a diverse group of listeners The Six-Step Communication Recovery model for what to do when things go wrong and you have your foot in your mouth 12 effective techniques for speaking up in the face of demeaning comments, stereotypes or bias A Checklist for Communicating Respect and Inclusio

Book details

List price: $12.95
Copyright year: 2006
Publisher: Performance Systems Corporation
Binding: Paperback
Weight: 0.528
Language: English