Inside the Magic Kingdom Seven Keys to Disney's Success

ISBN-10: 1885167237

ISBN-13: 9781885167231

Edition: 1997

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Description: Now an insider takes you inside the incredible Disney service culture and presents simple, powerful concepts in a fun, memorable way.

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Book details

List price: $20.00
Copyright year: 1997
Publisher: Peak Performance Press
Publication date: 3/25/1997
Binding: Hardcover
Pages: 160
Size: 5.75" wide x 9.25" long x 0.75" tall
Weight: 0.836

About This Book
Off to Orlando
Five at the Starting Gate
Who's Really Your Competition?
How Little Things Make a Big Difference
Michael Eisner Sets the Record Straight
The Importance of Things Unseen
Putting on the Ears
Keeping the Magic Going
Behind the Scenes
Silo Busting Made Easy
How Disney Picks the Right People
Keeping Customers Who Count
Building Strong Business Partnerships
One with Passion...
Leader's Tool Kit: How to Put the Lessons to Work in Your Company
Notes
Further Reading
About the Author
Acknowledgments
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