It's the Way You Say It Becoming Articulate, Well-Spoken, and Clear

ISBN-10: 1609947436

ISBN-13: 9781609947439

Edition: 2nd 2013 (Revised)

Authors: Carol A. Fleming
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Description: Most people don't like the sound of their voice—but for some, their vocal and communication habits are holding back professional success. Typical problems include:• Voice pitches too high, nasal, gravelly, etc.• Mumbling, swallowing of words• Speech too soft--people constantly asking to speak up• Speaking too fast• Difficulty making small talk• Difficulty making eye contact• Stage fright• Interrupting othersOther books address some of these issues but are not grounded in speech science and professional expertise. With dozens of years under her belt as a Ph.D. speech therapist and pathologist, Carol Fleming can get every reader to the right solutions quickly.

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Book details

List price: $14.99
Edition: 2nd
Copyright year: 2013
Publisher: Berrett-Koehler Publishers, Incorporated
Publication date: 5/1/2013
Binding: Paperback
Pages: 240
Size: 5.63" wide x 8.26" long x 0.71" tall
Weight: 0.990
Language: English

Dr. Carol Fleming is a speech consultant and author of two bestselling series, The Sound of Your Voice and The Serious Business of Small Talk. She specializes in vocal development and communication training. She works and lives in San Francisco and loves to read, garden, and sings with the San Francisco Choral Society.

Preface to the Second Edition
Introduction
Assessing Your Voice
Resolving Specific Problems
Fast Talkers
Loud Talkers
Soft Talkers
Raspy Talkers
High Talkers
Indecisive Talkers
Staccato Talkers
Breathy Talkers
Fading Talkers
Developing a Dynamic Voice
Expressing Vocal Variety
Getting Emphatic
Developing the Resonant Voice
Getting It Pitch Perfect
Becoming Well-Spoken
Using the Simple Declarative Sentence
Words Fail Me!
Speaking Your Mind Effectively
Offering a Gracious Response
I Wanna Be Articulate!
Unifying Your Verbal and Nonverbal Messages
Carrying Yourself with Confidence
How You Look When You Talk
Making Eye Contact
Showing Your Interest
Becoming Approachable
Short Person, Big Message
Let's Talk Business!
Making an Impressive Self-Introduction
The Intelligent Interview
Leave Me Voice. Mail, and Let Me Tell You How
Getting Your Point Across
Smooth Small Talk
Speaking in Front of People
You Plus PowerPoint
It is the Way You Say It!
Resources
Hearing Yourself as Others Hear You
Completing a Vocal Self-Evaluation
Getting External Feedback on Your Communication
Communication Evaluation
Acknowledgments
Notes
A Note about the Author's Other Publications
Index
About the Author
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