Dynamics of Performance Management Constructing Information and Reform

ISBN-10: 1589011945
ISBN-13: 9781589011946
Edition: 2nd 2008 (Revised)
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Description: Efficiency. Innovation. Results. Accountability. These, advocates claim, are the fruits of performance management. In recent decades government organizations have eagerly embraced the performance model--but the rush to reform has not delivered as  More...

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Book details

List price: $29.95
Edition: 2nd
Copyright year: 2008
Publisher: Georgetown University Press
Publication date: 3/7/2008
Binding: Paperback
Pages: 264
Size: 6.00" wide x 9.00" long x 0.75" tall
Weight: 3.542
Language: English

Efficiency. Innovation. Results. Accountability. These, advocates claim, are the fruits of performance management. In recent decades government organizations have eagerly embraced the performance model--but the rush to reform has not delivered as promised. Drawing on research from state and federal levels, Moynihan illustrates how governments have emphasized some aspects of performance management--such as building measurement systems to acquire more performance data--but have neglected wider organizational change that would facilitate the use of such information. In his analysis of why and how governments in the United States have made the move to performance systems, Moynihan identifies agency leadership, culture, and resources as keys to better implementation, goal-based learning, and improved outcomes. How do governments use the performance information generated under performance systems? Moynihan develops a model of interactive dialogue to highlight how performance data, which promised to optimize decision making and policy change for the public's benefit, has often been used selectively to serve the interests of particular agencies and individuals, undermining attempts at interagency problem solving and reform. A valuable resource for public administration scholars and administrators, The Dynamics of Performance Management offers fresh insight into how government organizations can better achieve their public service goals.

List of Illustrations
Acknowledgments
Acronyms
Introduction
An Era of Governance by Performance Management
Performance Management as Doctrine
The Partial Adoption of Performance Management Reforms in State Government
Explaining the Partial Adoption of Performance Management Reforms
Explaining the Implementation of Performance Management Reforms
The Interactive Dialogue Model of Performance Information Use
Performance Management under George W. Bush
PART and the Interactive Dialogue Model
Dialogue Routines and Learning Forums
Rethinking Performance Management
Interview Protocol for State Interviews
State Backgrounds-Political Culture, Budgeting Practices, Performance Management History, and Corrections Policies
Program Assessment Rating Tool
Bibliography
Index

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