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Troubleshooting and Maintaining Cisco Ip Networks (Tshoot) Foundation Learning Guide

ISBN-10: 1587058766
ISBN-13: 9781587058769
Edition: 2010 (Guide (Instructor's))
Authors: Amir Ranjbar
List price: $74.95 Buy it from $9.38
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Description: CCNP Authorized Self-Study Guide: Troubleshooting and Maintaining Cisco IP Networksis the only Cisco authorized, self-paced foundational learning tool designed to help network professionals prepare for the brand new CCNP TSHOOT exam from Cisco. This  More...

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Book details

List price: $74.95
Copyright year: 2010
Publisher: Cisco Press
Publication date: 4/21/2010
Binding: Hardcover
Pages: 552
Size: 8.00" wide x 9.75" long x 1.25" tall
Weight: 2.750
Language: English

CCNP Authorized Self-Study Guide: Troubleshooting and Maintaining Cisco IP Networksis the only Cisco authorized, self-paced foundational learning tool designed to help network professionals prepare for the brand new CCNP TSHOOT exam from Cisco. This book covers all CCNP TSHOOT exam objectives, including: " Establishing and documenting procedures, processes, roles, assignments, and responsibilities for maintaining and troubleshooting complex enterprise networks " Selecting tools, applications, and resources " Maintaining and troubleshooting router-based, switch-based, and network security solutions, including problems with device hardening " Maintaining and troubleshooting network and applications services " Maintaining and monitoring network performance " Troubleshooting problems with multiprotocol networks As part of the Cisco Press Self-Study series, this title provides thorough early and comprehensive foundational learning for the new CCNP TSHOOT course. This is an intermediate-level text, which assumes that you have been exposed to concepts covered by CCNA (ICND1 and ICND2), CCNP (ROUTE), and CCNP (SWITCH). The only Cisco authorized foundational self-study book for the new CCNP TSHOOT exam: developed with Learning@Cisco, designers of the exam and course Includes review questions, chapter objectives, summaries, definitions, and case studies Covers maintaining, monitoring, and troubleshooting router-based, switch-based, and security solutions; network and application services, and more

Introduction
Planning Maintenance for Complex Networks
Applying Maintenance Methodologies
Maintenance Models and Methodologies
Determining Procedures and Tools to Support Maintenance Models
Maintenance Processes and Procedures
Network Maintenance Task Identification
Network Maintenance Planning
Scheduling Maintenance
Formalizing Change-Control Procedures
Establishing Network Documentation Procedures
Establishing Effective Communication
Defining Templates/Procedures/Conventions (Standardization)
Planning for Disaster Recovery
Network Monitoring and Performance Measurement
Network Maintenance Tools, Applications, and Resources
Fundamental Tools, Applications, and Resources
Configuration and Documentation Tools
Logging Services
Network Monitoring and Performance Measurement Tools
Implementing Backup and Restore Services
Disaster Recovery Tools
Summary
Review Questions
Troubleshooting Processes for Complex Enterprise Networks
Troubleshooting Methodologies
Troubleshooting Principles
Structured Troubleshooting Approaches
Top-Down Troubleshooting Method
Bottom-Up Troubleshooting Method
Follow-the-Path Troubleshooting Method
Spot-the-Differences Troubleshooting Method
Move-the-Problem Troubleshooting Method
Troubleshooting Example: Methodologies
Implementing Troubleshooting Procedures
The Troubleshooting Process
Defining the Problem
Gathering and Analyzing Information
Eliminating Possible Problem Causes
Formulating/Testing a Hypothesis
An Example on Elimination and Assumptions
Solving the Problem
Integrating Troubleshooting into the Network Maintenance Process
Troubleshooting and Network Maintenance
Documentation
Creating a Baseline
Communication and Change Control
Change Control
Summary
Review Questions
Using Maintenance and Troubleshooting Tools and Applications
Using Cisco IOS Software for Maintenance and Troubleshooting
Collecting and Filtering Information Using Cisco IOS show Commands
Testing Network Connectivity Using ping and Telnet
Collecting Real-time Information Using Cisco IOS debug Commands
Debug ip packet
[access-list-number][detail]
Debug ip rip
Diagnosing Hardware Issues Using Cisco IOS Commands
Checking CPU Utilization
Checking Memory Utilization
Checking Interfaces
Using Specialized Maintenance and Troubleshooting Tools
Categories of Troubleshooting Tools
Using Traffic-Capturing Tools
SPAN and RSPAN
Gathering Information with SNMP
Gathering Information with NetFlow
Enabling Network Event Notification
Summary
Review Questions
Maintaining and Troubleshooting Campus Switched Solutions
Troubleshooting VLANs
LAN Switch Operation
Verifying Layer 2 Forwarding
Troubleshooting Spanning Tree
Spanning-Tree Operation
Electing a Root Bridge
Electing a Root Port
Electing Designated Ports
Ports Going into Blocking, or Learning, and Forwarding State
Analyzing the Spanning-Tree Topology
Spanning-Tree Failures
EtherChannel Operation
Troubleshooting Example: Switch Replacement Gone Bad
Troubleshooting Switched Virtual Interfaces and Inter-VLAN Routing
Inter-VLAN Routing and Multilayer Switching
Switched Virtual Interfaces and Routed Ports
Troubleshooting First-Hop Redundancy Protocols
Using First-Hop Redundancy
Verifying FHRP Operation
Alternatives to HSRP
Summary
Review Questions
Maintaining and Troubleshooting Routing Solutions
Troubleshooting Network Layer Connectivity
Routing and Routing Data Structures
Using IOS Commands to Verify Routing Functions
Troubleshooting EIGRP
EIGRP Routing Review
Monitoring EIGRP
Troubleshooting Example: Routing Problem in an EIGRP
Network
Troubleshooting OSPF
OSPF Data Structures
OSPF Information Flow Within an Area
OSPF Information Flow Between Areas
Cisco IOS OSPF Commands
Troubleshooting Example: Routing Problem in an OSPF Network
Troubleshooting Route Redistribution
Route Injection and Redistribution Process
Verifying and Troubleshooting Route Propagation
Troubleshooting Example: Redistribution from OSPF to EIGRP
Troubleshooting BGP
BGP Route Processing and Data Structures
BGP Routing Information Flow
Cisco IOS BGP Commands
Troubleshooting Example: Routing Problem in a BGP Network
Summary
Review Questions
Troubleshooting Addressing Services
Identify Common IPv4 Addressing Service Issues
NAT/PAT Operation
Troubleshooting Common NAT/PAT Issues
Troubleshooting Example: NAT/PAT Problem Caused by a
Routing Issue
Troubleshooting Example: NAT Problem Caused by an Inaccurate
Access List
Reviewing DHCP Operation
Common DHCP Troubleshooting Issues
DHCP Troubleshooting Tips and Commands
DHCP Troubleshooting Example: Problems After a Security Audit
DHCP Troubleshooting Example: Duplicate Client IP Addresses
DHCP Troubleshooting Example: Relay Agent Issue
Identify Common IPv6 Routing Issues
IPv6 Routing
Troubleshooting IPv6 Issues
IPv6 Troubleshooting Example: Stateless Autoconfiguration Issue
IPv6 Troubleshooting Example: Redistribution Issue
IPv6 Troubleshooting Example: OSPFv3 Configuration Errors
IPv6 Troubleshooting Example: OSPFv3 over 6to4 Tunnel
Summary
Review Questions
Troubleshooting Network Performance Issues
Troubleshooting Network Applications Services
Network Application Services
NetFlow
Cisco IP SLA
NBAR
SLB
QoS and AutoQoS
Common Issues with Network Application Services
Common NetFlow Issues
Common IP SLA Issues
Common NBAR Issues
Common AutoQoS Issues
Troubleshooting Example: Network Application Services Problem
NetFlow Troubleshooting Example
IP SLA Troubleshooting Example
AutoQoS Troubleshooting Example
Troubleshooting Performance Issues on Switches
Identifying Performance Issues on Switches
Troubleshooting Switch Interface Performance Problems
Switch Port/Interface Issues
Troubleshooting Example: Duplex Problem
Auto-MDIX
The Forwarding Hardware
Troubleshooting TCAM Problems
Control Plane: Troubleshooting High CPU Load on Switches
DHCP Issues
Spanning-Tree Issues
HSRP
Switch Performance Troubleshooting Example
Speed and Duplex Settings
Switch Performance Troubleshooting Example: Excessive Broadcasts
Switch Performance Troubleshooting Example: Excessive Security
Troubleshooting Performance Issues on Routers
Troubleshooting High CPU Usage Issues on Routers
Troubleshooting Switching Paths
Process Switching
Fast Switching
Cisco Express Forwarding
Troubleshooting Process and Fast Switching
Troubleshooting CEF
IOS Tools to Analyze Packet Forwarding
Troubleshooting Router Memory Issues
BGP Memory Use
Summary
Review Questions
Troubleshooting Converged Networks
Troubleshooting Converged Networks to Support Wireless Operations
Common Wireless Integration Issues
WLAN Connectivity Troubleshooting Example: Misconfigured Trunk
WLAN Connectivity Troubleshooting Example: Duplex and Trust Issues
WLAN Connectivity Troubleshooting Example: LWAPP Denied by New
Security Implementations
WLAN Connectivity Troubleshooting Example: DHCP Issues
Troubleshooting Unified Communications Issues in a Converged Network
Common Unified Communications Integration Issues
Unified Communications Troubleshooting Example: Port Security and
Voice VLAN Issues
Unified Communications Troubleshooting Example: Invalid Marking of
VoIP Packets
Unified Communications Troubleshooting Example: ACL and
Trunk Issues
Troubleshooting Video Issues in a Converged Network
Common Video-Integration Issues
Video-Integration Troubleshooting Example: Performance Issues Due to
STP Topology
Video-Integration Troubleshooting Example: IP Multicast
Configuration Error
Summary
Review Questions
Maintaining and Troubleshooting Network Security
Implementations
Troubleshooting Secure Networks
Troubleshooting Challenges in Secured Networks
Security Features Review
Troubleshooting Management Plane Security
The Management Plane
Securing the Management Plane
Troubleshooting Security Implementations in the Management Plane
Troubleshooting Control Plane Security
Securing the Control Plane
Troubleshooting Security Implementations in the Control Plane
Troubleshooting Data Plane Security
Securing the Data Plane
Securing the Data Plane Using IOS Stateful Packet Inspection
Securing the Data Plane Using the Zone-Based Policy Firewall
Other Methods of Securing the Data Plane
Troubleshooting Security Implementations in the Data Plane
Troubleshooting Branch Office and Remote Worker Connectivity
Branch Office and Remote Worker Connectivity
Identifying Issues with Branch Office and Remote Worker Connectivity
Branch Office/Remote Worker Troubleshooting Example: Address
Translation Error
Branch Office/Remote Worker Troubleshooting Example
Crypto Map ACL Error
Branch Office/Remote Worker Troubleshooting Example: GRE
Configuration Error
Branch Office/Remote Worker Troubleshooting Example: Recursive
Routing Problem
Branch Office/Remote Worker Troubleshooting Example: ACL Denies
IPsec Protocols
Summary
Review Questions
Review and Preparation for Troubleshooting Complex Enterprise
Networks
Review of Key Maintenance and Troubleshooting Concepts and Tools
Applying Maintenance and Troubleshooting Concepts and Tools
Summary
Answer to Review Questions
Index

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