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Trust and Betrayal in the Workplace Building Effective Relationships in Your Organization

ISBN-10: 1576753778
ISBN-13: 9781576753774
Edition: 2nd 2006 (Revised)
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Description: In today's competitive global economy, organisations sometimes must make difficult or even painful changes. For them to be successful, it is vital that people trust each other.Trust an Betrayal in the Workplace is about trust-the power when it  More...

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Book details

List price: $21.95
Edition: 2nd
Copyright year: 2006
Publisher: Berrett-Koehler Publishers, Incorporated
Publication date: 1/1/2006
Binding: Paperback
Pages: 247
Size: 6.50" wide x 9.00" long x 1.00" tall
Weight: 0.792
Language: English

In today's competitive global economy, organisations sometimes must make difficult or even painful changes. For them to be successful, it is vital that people trust each other.Trust an Betrayal in the Workplace is about trust-the power when it exists, the problems when it doesn't, the pain when it is betrayed and what you can do to restore it.Reinas provide a simple yet comprehensive approach to trust that outlines a common language to discuss trust constructively, identifies specific behaviors that build trust and specific behaviors that break trust, and describes steps to rebuild trust and sustain it over time, even during periods of change.This revised and expanded edition features new examples and a variety of highly practical tips, tools and exercises to help readers create work environments where trust grows so that people feel good about what they do, relationships are energised and productivity and profits accelerate.

Preface
Acknowledgments
Why Trust
The Need for Trust in the Workplace
What Trust Means and How to Build It: Transactional Trust
The Trust of Character: Contractual Trust
The Trust of Disclosure: Communication Trust
The Trust of Capability: Competence Trust
Where Trust Begins
Our Readiness and Willingness to Trust: Capacity for Trust
How We Trust: The Capacity for Trust Attributes
When Trust Breaks Down: How to Rebuild and Sustain It
How Trust Is Broken: Betrayal
How Trust Is Rebuilt: The Seven Steps for Healing
How Trust Is Sustained: Transformative Trust
Trust Building in the Field
Rebuilding Trust Within Teams
Rebuilding Trust Within Organizations
Stories from the Field
References
Index
About the Authors
Working with the Authors
Trust Building Resources

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