Lost Art of Listening How Learning to Listen Can Improve Relationships

ISBN-10: 1572301317

ISBN-13: 9781572301313

Edition: 1996

List price: $17.95
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Book details

List price: $17.95
Copyright year: 1996
Publisher: Guilford Publications
Publication date: 5/3/1996
Binding: Paperback
Pages: 251
Size: 6.25" wide x 9.25" long x 1.00" tall
Weight: 0.748
Language: English

Introduction
Yearning to be Understood
Why Listening Is So Important
"Did You Hear What I Said?" How Listening Shapes Us and Connects Us to Each Other
"Thanks for Listening"
How Communication Breaks Down
"Why Won't You Listen to Me?"
The Real Reasons People Don't Listen
The Heart of Listening: The Struggle to Suspend Our Own Needs
"When Is It My Turn?" How Hidden Assumptions Prejudice Listening
"You Hear Only What You Want to Hear!" How Emotionality Makes Us Defensive
"Why Do You Always Overreact!"
Getting Through to Each Other
How to Let Go of Your Own Needs and Listen
"Take Your Time-I'm Listening"
Empathy Begins with Openness
"I Never Knew You Felt That Way"
How to Defuse Emotional Reactivity
"I Can See This Is Really Upsetting You."
Listening in Context
Listening Between Intimate Partners
"We Never Seem to Talk Anymore." How to Listen and Be Heard within the Family
"Nobody Around Here Ever Listens to Me!" Being Able to Hear Friends and Colleagues
"I Knew You'd Understand."
Epilogue
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