x

Our Privacy Policy has changed. By using this site, you agree to the Privacy Policy.

Reaching Excellence in Healthcare Management

ISBN-10: 1567933645
ISBN-13: 9781567933642
Edition: 2011
List price: $76.00
30 day, 100% satisfaction guarantee

If an item you ordered from TextbookRush does not meet your expectations due to an error on our part, simply fill out a return request and then return it by mail within 30 days of ordering it for a full refund of item cost.

Learn more about our returns policy

Description: Learn what Baldrige winners and other outstanding healthcare organizations do and how they do it. Reaching Excellence in Healthcare Management is a handy guide for healthcare managers, nurse leaders, physician executives, and department heads.  More...

what's this?
Rush Rewards U
Members Receive:
coins
coins
You have reached 400 XP and carrot coins. That is the daily max!
You could win $10,000

Get an entry for every item you buy, rent, or sell.

Study Briefs

Limited time offer: Get the first one free! (?)

All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.

Add to cart
Study Briefs
Periodic Table Online content $4.95 $1.99
Add to cart
Study Briefs
Medical Terminology Online content $4.95 $1.99
Add to cart
Study Briefs
SQL Online content $4.95 $1.99

Customers also bought

Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading

Book details

List price: $76.00
Copyright year: 2011
Publisher: Health Administration Press
Publication date: 10/1/2010
Binding: Hardcover
Size: 6.00" wide x 8.75" long x 0.75" tall
Weight: 1.100
Language: English

Learn what Baldrige winners and other outstanding healthcare organizations do and how they do it. Reaching Excellence in Healthcare Management is a handy guide for healthcare managers, nurse leaders, physician executives, and department heads. Quality is high at excellent healthcare organizations. Employees love where they work. Patients consistently check the top box on satisfaction surveys. Profits are increasing even as costs are going down. Sound impossible? Its not. The short, focused chapters of Reaching Excellence provide a checklist for high performance. The book describes what each part of the organization must do, how to measure success, and how to continually improve performance. Learn how high-performing organizations answer these questions and many more: * How does a healthcare organization (HCO) start its cultural transformation? * How does an HCO ensure accurate diagnosis? * How does an HCO recruit physicians? * What builds medical staff loyalty? * How does an HCO start the move toward excellent nursing? * Where do we get the money for knowledge management? * Whats the new model in human resources management? * Whats the role of incentive compensation? * How do excellent HCOs surpass Ritz-Carlton in service? * How can an HCO control overhead costs? * How are capital investment requests prepared and reviewed? * Can multihospital systems contribute to marketing and strategy? This book is based on the award-winning text The Well-Managed Healthcare Organization, written by the same authors.

×
Free shipping on orders over $35*

*A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost® and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace" orders are not eligible for free or discounted shipping.

Learn more about the TextbookRush Marketplace.

×