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Well-Managed Healthcare Organization

ISBN-10: 1567933572
ISBN-13: 9781567933574
Edition: 7th 2010
List price: $132.00 Buy it from $12.45
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Description: The Well-Managed Healthcare Organization continues its position as the most comprehensive resource on healthcare management This edition draws on the experiences of high-performing and Malcolm Baldrige Award-winning organizations. It describes the  More...

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Book details

List price: $132.00
Edition: 7th
Copyright year: 2010
Publisher: Health Administration Press
Publication date: 7/1/2010
Binding: Hardcover
Size: 7.00" wide x 10.00" long x 1.50" tall
Weight: 2.860
Language: English

The Well-Managed Healthcare Organization continues its position as the most comprehensive resource on healthcare management This edition draws on the experiences of high-performing and Malcolm Baldrige Award-winning organizations. It describes the key drivers of success: # A culture of empowerment and responsive leadership that promotes teamwork among physicians, nurses, and other staff # A system for continuous improvement that emphasizes process analysis, negotiated goal setting, measurement, benchmarking, and rewards This edition also includes: # A new chapter on building a culture of shared values, empowerment, communication, and service excellence # A new chapter on the organizational infrastructure that sustains continuous improvement # Strategies for building clinical processes that delight not only physicians and nurses with effective protocols but also patients with responsive, individualized care # Best practices for various operational functions, including comprehensive performance measures and organizational models # Strategies for retaining and increasing the contribution of clinical and administrative staff # Reader-friendly aids, such as on-the-page definitions of terminology, synopses of chapter contents, and questions for reflection or discussion The first edition of The Well-Managed Healthcare Organizationwon the American College of Healthcare Executive's James A. Hamilton Book of the Year Award.

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