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| Workers' Compensation Overview | |
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| Introduction | |
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| Basic Principles | |
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| Historical Pespective | |
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| Methods of Coverage | |
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| Key Participants | |
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| Facts vs Fiction | |
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| What are the Costs? | |
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| Summary | |
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| Avoiding Claims through Safety Management | |
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| Manage or be Managed | |
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| OSHA Safety and Health Program | |
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| Safety Committees | |
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| Personnel Management | |
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| Training | |
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| Incentive Awards | |
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| Summary | |
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| Identification and Control of Workplace Hazards | |
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| Introduction | |
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| Hazard Identification Methods | |
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| Hazard Control | |
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| Performance Assessment | |
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| Summary | |
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| Safety Internet Resources | |
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| Overview of the Internet | |
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| Accessing the Web or "Going on Line" | |
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| Advantages Provided by the Internet | |
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| The WIIFM Formula | |
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| Information Management | |
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| Conclusion | |
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| Understanding and Influencing Workers' Compensation Premiums | |
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| Introduction | |
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| Calculating Premiums | |
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| Influencing Workers' Compensation Premiums | |
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| Summary | |
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| The Workers' Compensation Claims Coordinator | |
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| Introduction | |
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| What is a Workers' Compensation Claims Coordinator | |
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| Selecting a Workers' Compensation Claims Coordinator | |
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| Roles and Responsibilities of the Claims Coordinator | |
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| Summary | |
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| Understanding and Implementing a Modified Duty Program | |
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| Introduction | |
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| Benefits of a Modified Duty Program | |
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| Resistance to Implementing Modified Duty | |
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| Getting Started | |
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| The Modified Duty Process in Action | |
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| Summary | |
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| Accident Investigations | |
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| Introduction | |
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| Benefits of Conducting Accident Investigations | |
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| Focus of Accident Investigation | |
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| Deciding which Accidents to Investigate | |
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| Who Should Investigate | |
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| Gathering Information | |
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| Identifying Surface and Root Causes | |
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| Mitigating the Causes | |
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| Evaluating Control Strategies | |
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| Summary | |
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| Substance Abuse Programs | |
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| Introduction | |
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| Benefits of Substance Abuse Programs | |
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| Applicability of Drug Testing | |
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| Creating a Clear Policy | |
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| Involvement of the Supervisor | |
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| Educating Employees | |
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| Employee Assistance Programs | |
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| Obtaining Assistance | |
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| Conclusion | |
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| Combating Workers' Compensation Fraud | |
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| Workers' Compensation Fraud | |
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| Effects of Workers' Compensation Fraud | |
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| What Constitutes Workers' Compensation Fraud? | |
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| Factors that Effect the Potential for Fraud | |
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| Warning Signs (Red Flags) | |
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| Investigating Suspect Fraudulent Claims | |
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| Methods of Detering and Detecting Fraud | |
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| Conclusion | |
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| Common and Costly Injuries | |
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| Introduction | |
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| Ergonomics | |
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| Slips/Trips/Falls | |
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| Appendices | |
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| Sample Safety Programs for "Your Company" | |
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| OSHA Checklist: Self-Inspection Checklist | |
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| Company Safety and Workers' Compensation Cost Profile | |
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| Sample Modified Duty Program | |
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| National Resources for Alcohol and Drug Abuse Information | |
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| Directory of State Workers' Compensation Administration | |