Flow in the Office Implementing and Sustaining Lean Improvements

ISBN-10: 1563273616

ISBN-13: 9781563273612

Edition: 2007

Authors: Carlos Venegas

List price: $43.95
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Description:

Apply Lean Manufacturing Principles and Tools to Your Office Environment! For many years, lean initiatives have generated staggering improvements on the shop floor. Currently, however, many managers and business leaders want these lean benefits incorporated into non-traditional environments such as service and transactions. This bookshows you how to efficiently translate and transition lean manufacturing principles into the office. InFlow in the Office, Carlos Venegas confirms that the competitive advantage will go to those who manage information and knowledge most effectively and efficiently. It is not enough to be a lean manufacturer - you need to be a lean business, and that includes your back office, your front office, and your corner office. The author translates the language of "Lean Manufacturing" into the language of "Lean Office Flow," bringing bits, bytes, and conversations into the concrete world of process improvement.
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Book details

List price: $43.95
Copyright year: 2007
Publisher: Productivity Press
Publication date: 10/25/2007
Binding: Paperback
Pages: 144
Size: 3.75" wide x 10.00" long x 0.50" tall
Weight: 0.682
Language: English

Acknowledgments
Introduction
The Case for Lean in the Office
Finding Waste in the Office-So You Can Eliminate It
Eleven Methods of Discovering and Optimizing Value in the Office
Mapping the Value Stream in the Office
Preparing for a Kaizen in the Office
Conducting a Kaizen in the Office
Sustaining Office Kaizen Improvements
Team Tips
Glossary of Lean Management Terms
Glossary of Non-English Words and Phrases
Index
About the Author
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