Todrich has always been involved in the making of something. Whether it be the bunk bed he made at age 12, or the basketball hoop sack he designed and made for his friends. His experience working for a tote bag manufacturer led him to work as a repair person for the largest luggage retailer in the nation. There he was able to become familiar with the reasons why luggage designs fail. His extensive knowledge of luggage repair combined with his experience as a luggage store sales manager, qualifies him to give you tips on what can and often will go wrong with inferior luggage designs.