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List of Boxes, Figures, and Tables | |
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Preface and Acknowledgments | |
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Introduction and Conceptual Framework | |
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The Challenge of Managing Diversity in a Global Context | |
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Tensions Posed by Global Workforce Trends | |
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Diversity and Exclusion: A Critical Workforce Problem | |
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The Inclusive Workplace Model | |
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Conceptual Framework and Organization of the Book | |
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It the Global Context for Diversity Management | |
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Diversity Legislation in a Global Perspective: Equality and Fairness in Employment | |
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The International Bill of Human Rights and Employment Rights | |
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Importance and Influence of the Declaration of Human Rights | |
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Implementation | |
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Diversity-Related Employment Legislation | |
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Broad-Based Antidiscrimination Legislation | |
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Practical Implications | |
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Universal Declaration of Human Rights | |
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Global Antidiscrimination and Equal Rights Legislation Checklist of Protections Offered by a Select Number of Countries | |
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Discrimination, Equality, and Fairness in Employment: Social Policies and Affirmative/Positive Action Programs | |
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Discrimination and Equality in Employment | |
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Theoretical Perspectives of Discrimination and Affirmative Action | |
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Social Policies and Affirmative/Positive Action Programs | |
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Principles of Affirmative Action and Positive Action Programs | |
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The Public Debate Over Affirmative and Positive Action Policies | |
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Global Demographic Trends: Impact on Workforce Diversity | |
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International Population Trends | |
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National Trends | |
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Socioeconomic Transitions: The New Realities of the Global Workforce | |
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Worker Migration | |
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Occupational Diversity | |
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Migration of Employers | |
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Implications for Diversity of Gender, Disability, and Sexual Orientation | |
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Educational Trends and Workforce Diversity | |
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Social Psychological Perspectives of Workforce Diversity | |
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Defining Diversity in a Global Context: Prejudice and Discrimination | |
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Workforce Diversity Defined | |
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Toward a Global Definition of Diversity | |
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Stereotypes and Prejudice | |
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Dehumanization and Oppression | |
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Employment-Related Discrimination | |
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Vive la Diff�rence? Theoretical Perspectives on Diversity and Exclusion in the Workplace | |
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Diversity and Exclusion: A Critical Workforce Problem | |
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Theoretical Underpinnings of the Inclusion-Exclusion Construct | |
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Research on Organizational Demography Documenting Exclusion | |
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Social Psychological Theories on Diversity and Intergroup Relations | |
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Culture and Communication In the Global Workplace | |
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The Cultural Context for the Global Workplace | |
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Cross-Cultural Communication | |
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Effective Cross-Cultural Communication | |
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Interpersonal Relationships in a Global Work Context | |
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Cultural Styles and Relational Mental Models | |
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Diversity in Interpersonal Relationships | |
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Interpersonal Relationships and Cross-Cultural Communication | |
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Theoretical Perspectives on Interpersonal Cross-Cultural Communication | |
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Managing a Diverse Workforce in the Global Context-The Inclusive Workplace | |
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Diversity Management and Leadership: Paradigms, Rationale, and Key Elements | |
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Defining Diversity Management | |
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From Equal Rights Laws, to Affirmative/Positive Action, to Diversity Management | |
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Diversity Management Paradigms | |
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The Impetus for Implementing Diversity Management | |
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Characteristics and Limitations of Diversity Management | |
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Organizational Leadership and Diversity Management | |
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An Overview of the Inclusive Workplace Model: Managing the Globalized Workforce Diversity | |
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Diversity Management and the Inclusive Workplace | |
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The Inclusive Workplace: Level I-Inclusion Through Diversity Within the Work Organization | |
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Inclusive Policies and Practices | |
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Barriers and Benefits of Implementing the Inclusive Approach at Level I | |
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Case Illustration: Level I-Inclusion Through Diversity Within Work Organizations-Denny's, Inc. | |
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Questions for Discussion and Further Analysis | |
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The Inclusive Workplace: Level II-Inclusion Through Corporate-Community Collaborations | |
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Inclusive Policies and Practices | |
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Barriers and Benefits of Implementing the Inclusive Approach at Level II | |
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Case Illustration: Level II-Inclusion Through Corporate-Community Collaboration-Unilever | |
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Questions for Discussion and Further Analysis | |
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The Inclusive Workplace: Level III-Inclusion Through State/National Collaborations | |
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Barriers and Benefits of Implementing the Inclusive Approach at Level III | |
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Case Illustration: Level III-Inclusion of Disadvantaged Groups at the National/State Level-Eurest | |
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Questions for Discussion and Further Analysis | |
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The Inclusive Workplace: Level IV-Inclusion Through International Collaborations | |
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Barriers and Benefits to Implementing the Inclusive Approach at Level IV | |
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Case Illustration: Level IV-Inclusion Through Global Collaborations-The Fair Trade Company | |
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Fair Trade History | |
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Global Village and the Fair Trade Company | |
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Fair Trade Future | |
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Questions for Discussion and Further Analysis | |
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Toward a Globally Inclusive Workplace: Putting the Pieces Together | |
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The Value Base for the Inclusive Workplace | |
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Implementation of the Inclusive Workplace | |
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Appendix | |
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References | |
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Index | |
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About the Author | |