Communication Skills in Health and Social Care

ISBN-10: 1446208192
ISBN-13: 9781446208199
Edition: 2nd 2012
Authors: Bernard Moss
List price: $23.99
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Description: This thoroughly revised and updated second edition of Communication Skills for Health and Social Care provides an accessible introduction to the wide range of communication skills needed for contemporary health and social care practice. Presented in  More...

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Book details

List price: $23.99
Edition: 2nd
Copyright year: 2012
Publisher: SAGE Publications, Limited
Publication date: 3/26/2012
Binding: Paperback
Pages: 248
Size: 6.50" wide x 9.25" long x 0.75" tall
Weight: 0.946
Language: English

This thoroughly revised and updated second edition of Communication Skills for Health and Social Care provides an accessible introduction to the wide range of communication skills needed for contemporary health and social care practice. Presented in a unique and easy-to-use dictionary format, the book acts as a working tool which students can dip in and out of throughout their course, and ultimately return to once they have qualified for practice. This updated edition includes new chapters on: " Groupwork " Interprofessional Collaboration " Information and Communication Technologies (ICT) " Emotional intelligence " Assertiveness Offering a fresh approach to a core topic on the health and social care curriculum, each chapter provides group activities and further reading, making this book an ideal resource for students of health, social care, social work and nursing, as well as qualified practitioners.

Bernard Moss is Emeritus Professor of Social Work Education and Spirituality at Staffordshire University.

Foreword
Acknowledgements
About the Author
Introduction
Acceptance
Active Listening
Advising
Advocacy
Anti-discriminatory Practice
Assertiveness
Assessment
Barrier Gestures
Breaking Bad News
Chairing Meetings
Challenging
Confidentiality
Conflict Management
Counselling
Court Room Skills
Ecomaps
Emotional Intelligence (EI)
Empathy
Empowerment, Resilience and a Strengths Perspective
Endings
Establishing a Professional Relationship
Feedback - Giving and Receiving
Genograms
Getting Unstuck
Group Work
Information & Communication Technology (ICT) and Health Informatics
Interpreters
Interprofessional Collaboration
Interviewing
Learning Difficulties
Loss
Mediation Skills
Non-verbal Communication
Reflective Practice
Religion
Spirituality
Supervision
Talks and Presentations
Telephone Skills
Time Management
Whistle Blowing
Wrong Messages
Index

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