Strategic Organizational Communication In a Global Economy

ISBN-10: 1444338633
ISBN-13: 9781444338638
Edition: 7th 2011
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Description: Surveying a wide variety of disciplines, this fully-revised 7th edition offers a sophisticated and engaging treatment of the rapidly expanding field of organizational communication Places organizations and organizational communication within a  More...

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Book details

List price: $109.95
Edition: 7th
Copyright year: 2011
Publisher: John Wiley & Sons, Incorporated
Publication date: 2/20/2012
Binding: Paperback
Pages: 506
Size: 7.50" wide x 9.75" long x 1.00" tall
Weight: 2.156
Language: English

Surveying a wide variety of disciplines, this fully-revised 7th edition offers a sophisticated and engaging treatment of the rapidly expanding field of organizational communication Places organizations and organizational communication within a broader social, economic, and cultural context Applies a global perspective throughout, including thoughtful consideration of non-Western forms of leadership, as well as global economic contexts Offers a level of sophistication and integration of ideas from a variety of disciplines that makes this treatment definitive Updated seventh edition: Updated to include recent events and their ethical dimensions, including the bank crisis and bailouts in the US and UK Offers a nuanced, in-depth discussion of technology, and a new chapter on organizational change Includes new and revised case studies for a fresh view on perennial topics, incorporating a global focus throughout

Preface
Underlying Concepts
Strategic Organizational Communication
Organizational Communication as Strategic Discourse
How to Handle the Scarlet Email
The Fundamental Paradox
Thinking Strategically About Organizing and Communicating
Can You Trust Anyone Under Thirty?
Creating Socio-Economic Spaces
Making Organizations Look Alike
Strategies of Organizing
Strategic Communication for Individual Members of Organizations
Summary: The Complexities of Organizational Communication
Keys to Strategic Organizational Communication
Seeing Connections: The Importance of Systems Thinking
There Go the Lights, Here Come the Babies?
Uncovering Assumptions: The Importance of Critical Thinking
Valuing Differences: The Advantages of Diversity
Thinking Globally: The Challenges of Globalization
Understanding Technology: A Radical Force for Change
Working in the Virtual Future: An Optimistic View (Looking Back)
Summary
Strategies of Organizing
Traditional Strategies of Organizing
Traditional Strategies of Organizational Design
Feel Safer Now?
Traditional Strategies of Motivation, Control, and Surveillance
The Power of Rewards at Industry International
Traditional Strategies of Leadership
Information and Communication Technologies (ICT) in Traditional Strategies of Organizing
Scenes From the Electronic Sweatshop
Conclusion: Communication and Traditional Strategies of Organizing
Relational Strategies of Organizing
Relational Strategies of Organizational Design
Going South?
Relational Strategies of Motivation, Control, and Surveillance
Empowerment or Iron Cage?
Relational Strategies of Leadership
Information and Communication Technology and the Relational Strategy
Assessing Relational Strategies
Thinking Critically About Relational Strategies
Cultural Strategies of Organizing
Defining Key Terms: Cultures and Organizational Cultures
Cultural Strategies of Organizational Design
Cultural Strategies of Motivation, Control, and Surveillance
Organizational Symbolism and Cultural Strategies of Motivation and Control
It's My Party and I'll Do What I Want To
Resistance and Control in Three Service Organizations
Cultural Strategies of Leadership
Technology and Cultural Strategies of Organizing
Thinking Critically About Cultural Strategies
Network Strategies of Organizing
Network Strategies of Organizational Design
Choosing Communication Media
What Might Have Been
al-Qaeda: A Network Organization?
Evolving Into a Network Organization
Network Strategies of Motivation, Control, and Surveillance
Challenges for Control Systems in Network Organizations
Leadership in Network Organizations
Challenges and Problems for Network Organizations
Beyond Networks: Alternative Strategies of Organizing
Box 6.3 Postmodern Organizations?
Conclusion
Contingency Perspective on Organizing Strategies
Task
Steeling Away Into a Different Structure
Interrelationships Among the Contingency Variables
Conclusion and Transition
Challenges in the Twenty-First Century
Communication, Power, and Politics in Organizations
A Perspective on Organizational Power
On Death and Dying
Societal Assumptions and the Bases of Organizational Power
The Playground Never Ends
Organizational Politics: Overt Power in the Communicative Process
Box 7.1 An Exploration of Life in Systems of Power
Conclusion
Communication, Decision Making, and Conflict in Organizations
Communication and Organizational Decision Making
Making a Green Decision
Managing the Ambiguity
Koalas and Roos Flying Through Chaos
Communication and the Management of Organizational Conflict
The Bargaining Case
Conclusion
Organizational Change
Innovation
Organizing for Creativity
Adoption
Implementation
Implementing a Moving Target: Quality Improvement at TopHill Hospital System
Storyteling Journeys into Change
Conclusion
Communication and Diverse Workplaces
Resisting "Others"
Sequestering Sexual Harassment
Confronting the Dominant Perspective
Feminist Strategies for Organizing
Trying to Stay Balanced
Is that Term "Childless" or "Childfree"?
Taking a Holistic Perspective
Conclusion
Communication, Organizations, and Globalization
Culture, Difference, and Organizational Communication
Increasing Cultural Understanding
Can You Trust Anyone Under Thirty, Part 2?
Economics, Globalization, and Organizational Communication
Small Companies, Global Approaches
Communication, Ethics, and Organizational Rhetoric
Ethics, Organizations, and Social Control
Societal Assumptions and Organizational Rhetoric
Rhetoric and Organizational Crisis and Image Management
Lanxess Cleans Up Its Act
Public Policy making and Organizational Rhetoric
Ike the Prophet
Systems, Actions, and Ethics
Conclusions and Implications for Ethics
Postscript to Unit III Epilogue
Index

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