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Administrative Medical Assisting

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ISBN-10: 1418064114

ISBN-13: 9781418064112

Edition: 6th 2008 (Revised)

Authors: Marilyn T. Fordney, Linda L. French, Joan J. Follis

List price: $125.95
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Description:

Administrative Medical Assisting, Sixth Edition is a complete learning package, which includes a textbook, workbook, and multimedia for medical office administration students and professionals. Throughout, the text emphasizes the customer service function of the medical office practice. Patient education, legal aspects of medical office responsibilities, compliance with the confidentiality of patient information/records aspects of HIPAA, detailed skills procedures, and competency-based exercises and critical thinking sections with case studies, questions, and suggested actions are integrated throughout the text.
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Book details

List price: $125.95
Edition: 6th
Copyright year: 2008
Publisher: Delmar Cengage Learning
Publication date: 12/13/2007
Binding: Paperback
Pages: 672
Size: 8.75" wide x 11.00" long x 1.00" tall
Weight: 3.784
Language: English

Ariana Franklin is a pen name used by Diana Norman. She is a British author and journalist writing historical fiction and non-fiction. She was born in Devon, England. She is married to the film critic Barry Norman.

Before focusing on her career as an educator and author, Linda L. French, CMA-C, NCICS, CPC, worked for 15 years in a variety of physician office settings as a clinical and administrative medical assistant, medical insurance biller, and office manager. She is a Certified Medical Assistant--Clinical Specialist (AAMA), Nationally Certified Insurance & Coding Specialist (NCCT), and a Certified Professional Coder (AAPC). French has served as an educator for more than 10 years, teaching allied health courses at community colleges, adult schools, post-secondary institutions, and private corporations through UCSB-Extend. Additionally, she has also served as a consultant for physicians and provided…    

Professional and Career Responsibilities
A Career As an Administrative Medical Assistant
The Healthcare Environment: Past, Present and Future
Medicolegal and Ethical Responsibilities
Interpersonal Communications
The Art Of Communication
The Receptionist
Telephone Procedures
Appointments
Filing Procedures
Medical Records
Drugs and Prescription Records
Written Communications
Written Correspondence
Processing Mail and Telecommunications
Financial Administration
Fees, Credit, and Collection
Banking
Bookkeeping
Health Insurance Systems
Managing the Office
Office Financial Manager
Financial Management of the Medical Practice
Employment
Seeking a Position as an Administrative Medical Assistant