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Delay, Deny, Defend Why Insurance Companies Don't Pay Claims and What You Can Do about It

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ISBN-10: 1410434184

ISBN-13: 9781410434180

Edition: 2010 (Large Type)

Authors: Jay M. Feinman

List price: $31.99
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Description:

Delay, Deny, Defend Why Insurance Companies Don't Pay Claims and What You Can Do About It Jay M. Feinman
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Book details

List price: $31.99
Copyright year: 2010
Publisher: Thorndike Press
Publication date: 1/19/2011
Binding: Hardcover
Pages: 464
Size: 5.50" wide x 8.50" long x 1.00" tall
Weight: 1.188
Language: English

Jay M. Feinman serves as Distinguished Professor of Law, Rutgers University School of Law, Camden. He is the author of five previous books, including 1001 Legal Words and Un-Making Law: The Conservative Campaign to Roll Back the Common Law.

Prologue
Introduction
How Insurance Works
How Insurance Doesn't Work
Moral Hazard, the Bottom Line, and the Origins of Delay, Deny, Defend
McKinsey Redefines the Game: Claims as a Profit Center
Mr. Incredible Goes to Work: The New, Systematic Claims Process
Lawyers, Claimants, and Into the MIST: Segmenting Automobile Claims
"Insurance Company Rules" for Auto Claims
The Risk of "All Risks" Homeowners Insurance
Hurricane Katrina and Other Insurance Catastrophes
Insurance Fraud and Other Frauds
How Consumers Can Respond to Delay, Deny, Defend
How to Stop Delay, Deny, Defend
Appendix: More Resources
Acknowledgments
Notes
Index