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| How This Book Can Change Your Life | |
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| Succeeding in a Diverse Workplace | |
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| How the Workplace is Changing | |
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| Ten Payoffs for Managing Diversity Well | |
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| Meeting New Challenges: Global, National, Corporate, Personal | |
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| Career Success: How to Build Diverse People Skills | |
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| Understanding Cultures: Your Own and Others | |
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| How Can Cultural Knowledge Improve Relationships? | |
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| Understanding the Basics of Culture | |
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| How Do Cultures Differ? 11 Major Differences | |
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| Bi-Ethnic and Multi-Ethnic Persons | |
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| American Corporate Cultures | |
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| Guidelines for Completing Case Studies | |
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| Working with Euro-Americans: The Dominant Culture | |
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| Stereotypes and Realities | |
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| Who Are the Euro-Americans? | |
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| Euro-American Culture: How Is It Different? | |
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| Euro-American Male Impact & Issues | |
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| Stereotyping & Prejudice: How & Why They Occur | |
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| Stereotypes, Prejudice, Discrimination What's the Difference? | |
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| How Can We Pinpoint Our Prejudices? | |
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| What Is a Prejudice-Prone Personality? | |
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| How and Why Do We Become Prejudiced? | |
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| How Do People Express Prejudice? | |
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| Workplace Discrimination: Its Effects & Remedies | |
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| How Does Prejudice Affect People? | |
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| How Does Discrimination Affect Employees? | |
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| Melting Pot Approach to Managing Diversity | |
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| Legal Approach to Managing Diversity: EEO & AA | |
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| Inclusive Multicultural Approach: Challenges & Opportunities | |
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| Men and Women: Parallel Cultures | |
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| Stereotypes and Realities | |
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| Does Culture Determine Male-Female Traits & Status? | |
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| Men & Women: Growing Up in Two Different Worlds | |
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| Male & Female Communication Styles | |
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| How Have Gender Roles Evolved & Changed? | |
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| Male & Female Leadership Styles | |
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| Women's Issues: Barriers to Career Success | |
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| Men's Issues: New Roles & Expectations | |
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| Sexual Harassment: Understand It & Prevent It | |
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| Assertiveness: Authentic Male-Female Interactions | |
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| Leadership Challenges: Overcoming Gender Barriers | |
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| Leadership Opportunities: Promoting Gender Equity | |
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| Working with African Americans | |
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| Stereotypes and Realities | |
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| Connections to the Past | |
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| Current Profile | |
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| The African American Community: Key Values | |
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| The African American Community: Old & New Customs | |
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| Issues Important to the African American Community | |
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| Leadership Challenge: Breaking Through the Barriers to Success | |
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| Leadership Opportunities: Building on African American Strengths | |
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| Working with American Indians | |
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| Myths and Stereotypes vs. Reality | |
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| Connections to the Past | |
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| Current Profile | |
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| Common Threads: American Indian Worldviews | |
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| Common Threads: American Indian Values | |
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| Common Threads: Ceremonies, Rituals, Customs | |
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| American Indian Issues | |
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| Leadership Challenges & Opportunities | |
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| Working With Asian Americans | |
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| Stereotypes and Realities | |
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| Connections to the Past | |
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| Current Profile | |
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| Common Threads and Core Values | |
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| Key Issues Important to Asian Americans | |
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| Chinese American Workers | |
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| Filipino American Workers | |
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| Southeast Asian American Workers | |
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| Japanese American Workers | |
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| Korean American Workers | |
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| Asian Indian Americans | |
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| Hawaiian & Pacific Islanders | |
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| Leadership Challenges: Overcoming Barriers to Career Success | |
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| Leadership Opportunities: Building Upon Their Strengths | |
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| Working with Arab Americans | |
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| Stereotypes and Realities | |
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| Connections to the Past: History | |
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| Current Profile: Who Are the Arab Americans? | |
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| Common Threads of Arab Cultures | |
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| Arab American Issues | |
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| Leadership Challenges & Opportunities | |
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| Working With Latino Americans | |
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| Stereotypes and Realities | |
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| Current Profile: Who Are the Latino Americans? | |
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| Latin American Cultures: Common Worldview Values | |
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| Latino American Ways: Personal Relationships | |
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| Latino American Issues | |
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| Mexican Americans | |
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| Puerto Rican Americans | |
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| Cuban Americans | |
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| Other Latino Americans | |
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| Leadership Challenges: Meeting Cultural Needs of Latino Americans | |
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| Leadership Opportunities: Building on Latino American Strengths | |
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| Working with Gay Persons | |
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| Stereotypes and Realities | |
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| Current Profile | |
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| Antigay Prejudice: Nature & Impact | |
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| What's It Like to Grow Up Gay? | |
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| What's the Gay Community All About? | |
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| Resolving the Nature-Nurture Debate: Born Gay or Choose to Be Gay? | |
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| Managing a Gay Identity in the Workplace | |
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| Gaining Legal Rights | |
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| Leadership Challenge: Overcoming Specific Workplace Barriers | |
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| Leadership Opportunities: Building on Gay Persons' Strengths | |
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| Working with Persons with Disabilities | |
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| Myths and Realities | |
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| What's In a Name? | |
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| Why Are Persons with Disabilities Excluded? | |
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| Evolution: From Victim to Activist | |
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| Who Are the Disabled? Current Profile | |
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| What's It Like to Be a Person with a Disability? | |
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| What's the Independent Living Movement? | |
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| The ADA-What You Need to Know | |
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| Leadership Challenges: Overcoming Barriers to Career Success | |
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| Leadership Opportunities: Building on Their Strengths | |
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| Bonus: Frequently Asked Questions (FAQs) | |
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| Working with Older & Younger Persons | |
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| Stereotyped Myths and Realities | |
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| Past and Present Profile | |
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| Ageism: How It Works, How to Move Beyond It | |
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| The ADEA: What You Should Know | |
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| Employee Retirement: Whether, When, and How? | |
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| Leadership Challenge: Preventing Older Employees' Skills Obsolescence | |
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| Leadership Opportunity: Bridging Generation Gaps | |
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| Leadership Opportunities: Building on Strengths of All Generations | |
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| Working with Persons of All Sizes and Shapes | |
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| Myths and Realities | |
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| How Does Fat Prejudice Affect People? | |
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| What Do We Know about Overweight &Obesity? | |
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| What Rights Do Activists Want? | |
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| What Rights Do Employers Want to Retain? | |
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| What Laws Protect Obese Workers? | |
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| Leadership Challenge: Meeting Workplace Needs | |
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| Leadership Opportunities: Building on Strengths | |
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| Working with Persons From Diverse Religions | |
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| Myths & Realities | |
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| Religions of the World | |
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| Religions in the United States | |
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| Judaism: the Oldest Abrahamic Religion | |
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| Christianity: The Largest Abrahamic Religion | |
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| Islam: Abrahamic Religion of a Growing U.S. Minority | |
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| Confucianism: Focus on Ethics and Public Life | |
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| Taoism: Tapping Vital Life Energy | |
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| Hinduism: Paths and Steps to God | |
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| Buddhism: Beyond Ego and Suffering | |
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| Leadership Challenges & Opportunities: Managing Religious Freedom in the Workplace | |
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| Inclusive Corporate Cultures | |
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| Leadership Challenges: Meet All Employees' Needs | |
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| Leadership Opportunities: Overview | |
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| Leadership Opportunity #1: Create an Inclusive Culture | |
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| Leadership Opportunity #2: Adopt an Inclusive Multicultural Approach | |
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| Leadership Opportunity #3: Build on Equal Opportunity Principles | |
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| Leadership Opportunity #4: Modify Corporate Systems and Practices | |
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| Leadership Opportunity #5: Include All Employees in Bottom-Line Efforts | |
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| Leadership Opportunity #6: Build Consensus for Change | |
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| Leadership Opportunity #7: Overcome Resistance to Diversity Initiatives | |
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| A Concluding Acknowledgment of Your Achievement | |
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| Appendix | |
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| Index | |