CIO Playbook Strategies and Best Practices for IT Leaders to Deliver Value

ISBN-10: 1118347595

ISBN-13: 9781118347591

Edition: 2012

List price: $39.99
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Description: This book offers insightful and practical advice and strategies to help IT leaders maximize the impact of IT on their business. While the technologies constantly change at a dramatic pace, the practices described in this book are timeless and can help transform IT department from a mere order taker to a high performance organization that delivers extraordinary business outcomes, despite this era of turbulent economic challenges.The author shares a framework that he has developed over his 25 year career that includes practical strategies and tactics to help IT leaders truly transform their organizations. The framework involves seven steps: (1) partner, (2) innovate, (3) deliver, (4) support, (5) optimize, (6) protect, and (7) grow. Interviews with CIOs and technology leaders from companies such as HBO, Hyatt, and Conair will be used to help support the framework.

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Book details

List price: $39.99
Copyright year: 2012
Publisher: John Wiley & Sons, Limited
Publication date: 9/7/2012
Binding: Hardcover
Pages: 240
Size: 6.25" wide x 9.00" long x 1.00" tall
Weight: 0.946
Language: English

Step 1: Partner
Partnership versus Alignment
Build Business Partnerships
Develop an IT Strategic Plan
Different Approaches to Strategic Planning
Cloud Computing Is Changing the Role of IT
Step 2: Organize
Brand Your Department
Define an IT Organizational Model
Define a Project Methodology
Manage the Software Selection Process
Maintain a Portfolio of Products and Services
PPM Software
Understand Your Capacity
Create IT Policies
Manage the Technology Partners
Benchmark IT
Step 3: Innovate
Turn Ideas into Action
Create a Governance Framework
Demonstrate the Possibilities
Think Big
Develop Business Cases
Package Innovation
Go Green
Step 4: Deliver
Why System Implementations Fail
Develop a High-Performance Team
Develop a Team-Building Program
Discover Organizational Readiness
Develop and Implement
Get Insanely Motivated
Just Say No
Manage Transitions
Measure Benefits
Communicate IT Value
Create a Communication Program
Go Global -with Infrastructure
Choose the Right Number of Instances
Step 5: Support
Create Service Level Agreements
Determine an Approach to IT Charge-Backs
Manage Operational Performance
Develop a Super User Program
Encourage Feedback
Standardize Communications
Build a Shared Service Center
Step 6: Protect
Define Risk Management Goals
Be Transparent with Risk Management
Safeguard Cloud Computing
Safeguard Mobility
Safeguard Social Media
Step 7: Grow
Standardize Job Descriptions
Develop a Role-Based Training Program
Rotate Your Staff
Retain Critical Skills
Cultivate High Potential
Recruit the Best
Foster Teamwork through Community Service
Recognize and Reward Employees
Build Your Personal Brand
Prepare Yourself for the New Workforce
Touchdown Passes
Use Governance to Avoid Chaos
Show People How They Fit In
Just Say No
Don't Be Afraid to Take Risks
Manage Operational Performance
Use Meetings to Drive Deliverables
Build Awesome Teams
About the Author
About the Website
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