PHR/SPHR Professional in Human Resources Certification

ISBN-10: 111828917X
ISBN-13: 9781118289174
Edition: 4th 2012
List price: $85.95
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Description: Updated for the 2012 Exams!This book is the ideal resource for HR professionals seeking to validate their skills and knowledge acquired through years of practical experience or a relative newcomer to the HR field looking to strengthen their  More...

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Book details

List price: $85.95
Edition: 4th
Copyright year: 2012
Publisher: John Wiley & Sons, Incorporated
Publication date: 4/20/2012
Binding: Paperback
Pages: 648
Size: 7.50" wide x 9.25" long x 1.50" tall
Weight: 2.662
Language: English

Updated for the 2012 Exams!This book is the ideal resource for HR professionals seeking to validate their skills and knowledge acquired through years of practical experience or a relative newcomer to the HR field looking to strengthen their resume.The updated edition of the top-selling SPHR/PHR study guide was developed to help HR professionals prepare for these challenging exams, and includes additional study tools designed to reinforce understanding of key functional areas. Previous three editions of the book have sold in excess of 52,000 units to date.Key topics include:Strategic managementWorkforce planning and employmentCompensation and benefitsEmployee and labor relationsOccupational Safety and Health Administration (OSHA) regulationsReaders will have access bonus materials, including on practice exam each for the PHR and for SPHR, as well as flashcards and ancillary PDFs.

Introduction
Assessment Test
Certifying Human Resource Professionals
The Human Resource Profession
Development of the Human Resource Body of Knowledge
Defining the Functional Areas of the BOK
Core Knowledge Requirements of the BOK
Certification Levels
Eligibility Requirements
Recertification
The Test
It’s Experiential and Federal
What the Questions Look Like
Preparing for the Exam
Taking the Exam
Summary
Core Knowledge Requirements for HR Professionals
Needs Assessment and Analysis
Third-Party Contract Management
Communication Skills and Strategies
Employee Communication
Professional Communication
Documentation Requirements
Documenting Employment Actions
Documenting Performance Issues
Adult Learning Processes and Learning Styles
Motivation Concepts
Abraham Maslow: The Hierarchy of Needs (1954)
B. F. Skinner: Operant Conditioning (1957)
Frederick Herzberg: Motivation/Hygiene Theory (1959)
Douglas McGregor: Theory X and Theory Y (1960)
David McClelland: Acquired Needs Theory (1961)
J. Stacey Adams: Equity Theory (1963)
Victor Vroom: Expectancy Theory (1964)
Clayton Alderfer: ERG Theory (1969)
Leadership Concepts
Behavioral Theories
Situational Theories
Contingency Theories
Leadership Styles
Project Management Concepts
Diversity Concepts
Human Relations Concepts
HR Ethics and Professional Standards
Human Resource Technology
HRIS Systems
Qualitative and Quantitative Analysis
Data Collection
Analysis Tools
Qualitative Analysis
Metrics: Measuring Results
Change Management
Job Analysis and Description
Job Analysis
Job Descriptions
Employee Records Management
Interrelationships Among HR Activities
Organizational Structures
Environmental Scanning Concepts
Environmental Scanning Tools
Employee Attitude Assessment
Basic Budgeting and Accounting
Accounting
Budgeting
Risk Management
Summary
Exam Essentials
Review Questions
Business Management and Strategy
Organizations
External Business Environment
Internal Business Operations
Strategy
Strategic Planning
Human Capital Management Plans
Strategic Management
Strategic Relationships
Corporate Responsibility
Change Management
Enterprise Risk Management
HR Technology
Legislative and Regulatory Processes
Legislative Process
Administrative Law
Lobbying
Corporate Governance
Organization Values and Ethics
Whistle-Blower Protection
Ethics Officers
HR Metrics: Measuring Results
Global Considerations
Summary
Exam Essentials
Review Questions
Workforce Planning and Employment
Federal Employment Legislation
Civil Rights Legislation
Age Discrimination in Employment Act of 1967
Americans with Disabilities Act of 1990
Civil Rights Act of 1991
Genetic Information Nondiscrimination Act of 2008
Federal Contractors, Subcontractors, and Agencies
Annual EEO Survey
Affirmative Action Plans
Strategic Workforce Planning
Workforce Goals and Objectives
Job Analysis and Description
Qualified Employees
Translating Organization Goals into Staffing Plans
Labor Market Analysis
Staffing Programs
Sourcing and Recruiting Candidates
Candidate Selection Tools
Employment Offers
Post-offer Employment Activities
Organization Exit/Off-Boarding Processes
Voluntary Exit Processes
Involuntary Exit Processes
Records Management: The Life Cycle
Metrics: Measuring Results
Global Considerations
Exam Essentials
Review Questions
Human Resource Development
Federal Employment Legislation
Copyright Act of 1976
U.S. Patent Act
Organization Development
Strategic Interventions
Techno-Structural Interventions
Human Process Interventions
Human Resource Management Interventions
Talent Management
Management Development
Leadership Development
Employee Training Programs
Performance-Management Programs
Performance Appraisal
Elements of Performance Appraisal
Timing Performance Appraisals
Performance-Appraisal Methods
Training Performance Evaluators
Unique Employee Needs
Diversity Initiatives
Flexible Work Arrangements
Repatriation
Metrics: Measuring Results
Global Considerations
Summary
Exam Essentials
Review Questions
Compensation and Benefits
Total Rewards Defined
Compensation and Benefits Philosophy
Compensation Strategy
Budgeting and Accounting for Total Rewards
Fiduciary Responsibility
Compensation
Federal Employment Legislation
Types of Compensation
Traditional Pay Structures
Benefits
Involuntary Benefits
Voluntary Benefits
Payroll
Payroll Systems
Payroll Administration
Communicating Compensation and Benefits Programs
Executive Compensation
Stock Options
Board of Directors/Outside Directors
Metrics: Measuring Results
Global Considerations
Summary
Exam Essentials
Review Questions
Employee and Labor Relations
Federal Employment Legislation
Common-law Doctrines
Legal Statutes
Employee Rights and Responsibilities
Employee Relations
Organization Climate and Culture
Employee Relations Programs
Workplace Policies and Procedures
Performance Improvement
Dispute Resolution
Arbitration
Mediation
Constructive Confrontation
Labor Relations
Labor Laws and Organizations
Employee Rights
Union Organization
What Can an Employer Do?
The Organizing Process
Collective Bargaining
Union Avoidance Strategies
Metrics: Measuring Results
Global Considerations
Summary
Exam Essentials
Review Questions
Risk Management
Risk Identification
HR Tools to Identify and Assess Risk
Risk Assessment
Assessing Legal Compliance Risks
Assessing Safety and Health Risks
Assessing Security Risks
Risk Management
Managing Legal Compliance Risks
Managing Safety and Health Risks
Managing Security Risks
Managing Business Continuity Risks
Managing Workplace Privacy Risks
Metrics: Measuring Results
Global Considerations
Summary
Exam Essentials
Review Questions
Answers to Review Questions
Core Knowledge Requirements for HR Professionals
Business Management and Strategy
Workforce Planning and Employment
Human Resource Development
Compensation and Benefits
Employee and Labor Relations
Risk Management
Case Study: Where the Green Glass Grows
The Company
The Customer
Exercises
Answer Key and Additional Exercise
Federal Employment Legislation and Case Law
Legislation and Case Law Summary
Additional Cases
1968: Rosenfeld v. Southern Pacific
1969: Weeks v. Southern Bell Telephone Co.
1973: McDonnell Douglas Corp. v. Green
1978: Regents of California v. Bakke
1979: United Steelworkers v. Weber
1981: Texas Department of Community Affairs v. Burdine
1987: Johnson v. Santa Clara County Transportation Agency
1987: School Board of Nassau v. Arline
1989: Martin v. Wilks
1992: Electromation, Inc. v. NLRB
1993: E. I. DuPont & Co. v. NLRB
1993: St. Mary’s Honor Center v. Hicks
1995: McKennon v. Nashville Banner Publishing Co.
2001: Circuit City Stores v. Adams
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