Results That Matter Improving Communities by Engaging Citizens, Measuring Performance, and Getting Things Done

Name: Results That Matter Improving Communities by Engaging Citizens, Measuring Performance, and Getting Things Done
Price: 35.86 USD
Availability: InStock
ISBN: 9781118193440

ISBN-10: 111819344X

ISBN-13: 9781118193440

Edition: 2006

Authors: Paul D. Epstein, Paul M. Coates, Lyle D. Wray, David Swain

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Description:

Today's communities—whether they are currently strong, or struggling to survive—face difficult challenges if they want to be tomorrow's healthy, vibrant communities. The challenge for leaders and citizens of modern communities is not just to solve specific problems today. Their real challenge is to keep learning from their experience so they can keep improving their communities tomorrow.Results That Matter will provide a new governance framework for using valuable tools of community improvement—especially performance measurement and citizen engagement—to empower communities to achieve the outcomes their citizens most desire. Government and nonprofit managers will learn how to combine these…

Book details

List price: $50.95
Copyright year: 2006
Publisher: John Wiley & Sons, Incorporated
Publication date: 11/16/2005
Binding: Paperback
Pages: 272
Size: 7.01" wide x 9.96" long x 0.61" tall
Weight: 1.386
Language: English



Preface


Acknowledgments


The Authors



Engaging Citizens, Measuring Results, Getting Things Done



Citizens' Many Roles in Community Problem Solving



Organizations Managing for Results



Citizens Reaching for Results I: Key Ideas, Strategic Issues, and the First Three Case Examples



Citizens Reaching for Results II: To Improve the Quality of Life in Their Region



Communities Governing for Results I: An Introduction to the Practice and to Interpreting the Case Examples



Communities Governing for Results II: Local Governments Engage Citizens in Results-Based Systems



Communities Governing for Results III: Citizens Engaged in Results-Based Nonprofit Community Development



More Ideas for Making It Happen


Notes


Index